Amy S.
5 stars for Birdeye
Our company joined a partnership with Birdeye a couple of years ago and I am very happy we did! They take your feedback seriously and always try to find ways to improve their products and processes.

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 443 reviews with 5 stars · Clear filters
Amy S.
Our company joined a partnership with Birdeye a couple of years ago and I am very happy we did! They take your feedback seriously and always try to find ways to improve their products and processes.
James S.
Birdeye have been a great help to us in terms of social media reputation management and a lot more. Having the function to send survey, reviews & even announcement in 1 platform is already good. But managing the social media platform for the reviews makes it way better. We all know its hard to manage each social media 1 at a time so having Birdeye do that for us makes them worth getting.
Amanda W.
Our company has been using Birdeye for one year, and I must say it has revolutionized the way we manage and generate reviews for our business. This platform deserves every bit of its five-star rating, thanks to its outstanding AI capabilities and impeccable automation features. One of the standout features of Birdeye is its advanced AI technology. The platform uses cutting-edge artificial intelligence to analyze customer sentiments, allowing for precise and insightful feedback. This not only helps in understanding customer satisfaction levels but also enables businesses to address concerns proactively. The automation tools provided by Birdeye are truly top-notch. The ability to automate the entire review generation process has saved me an incredible amount of time and effort. The platform seamlessly integrates with various review sites and sends out personalized review requests to customers. This hands-free approach ensures a consistent flow of authentic and positive reviews, boosting my business's online reputation. Customer support from Birdeye has been exceptional. Their team is responsive, knowledgeable, and genuinely invested in helping businesses succeed. Anytime I've had a question or needed assistance, they've been quick to provide helpful solutions. Birdeye is a game-changer for businesses looking to enhance their online reputation. The combination of AI capabilities and seamless automation sets it apart from other review generation platforms. If you want a hassle-free way to manage reviews and boost your business's credibility, look no further than Birdeye – a five-star solution all the way!
Monica S.
Birdeye makes getting reviews from our clients much easier. They were also very helpful when we had a spam review in getting it removed!
Dan T.
Birdeye is an awesome communication platform for all of my clients. Review generation/webchat and listings are all outstanding products.
Josh M.
Birdeye goes above and beyond to make sure we are happy.
Richard
Birdeye has been very beneficial to us in different ways. We have increased the speed at which we respond to customers online. We have the ability to generate reviews easily with customers. They are also responsive to needs as they arise.
Kaela De C.
Great company to work with when it comes to our reviews for our storage company :)