BC
It is a very simple-to-use platform…
It is a very simple-to-use platform with many resources and great customer service that caters to businesses of any size.
Response from BirdeyeMar 6, 2025
Thank you so much for your positive feedback!
BirdeyeReviews of birdeye.com
- 4.0634 reviews
- Sales & Marketing
- 2479 E Bayshore Rd Suite #175, Palo Alto, California
BirdeyeAbout Birdeye
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
- Also known as
- birdeye.com
- Website
- birdeye.com
- Category
- Sales & Marketing
- Location
- Palo Alto, California
- Listed on Five Star Index
- 2026
About these reviews
- Replies
- The company replied to 44% of reviews.
- Latest
- Most recent review: October 2026.
- Edits
- Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
- Score
- This company cannot pay to remove reviews or change its score.
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