Birch Gold Group Reviews | Read Customer Reviews of birchgold.com

Birch Gold GroupReviews of birchgold.com

4.7329 reviews
Investments & Wealth
309 Court Ave, Suite 809, Des Moines, Iowa

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Birch Gold Group

About Birch Gold Group

America's Top Choice For Physical Precious MetalsOur reviews reflect the experience of our thousands of satisfied customers. Discover how you too can protect your savings.Request a Free Info KitBirch Gold Group helps Americans diversify their savings with physical gold and silver. Purchase precious metals for physical delivery, or rollover an IRA or 401(k) into a Precious Metals IRA.Our dedicated, in-house team will help you through every step of the process, so that you'll feel informed and educated about the decision that you make for your purchase. Following your purchase, our customer relations department is always available to answer your questions.Birch Gold Group is A+ Rated with the Better Business Bureau (BBB), AAA Rated with the Business Consumer Alliance, and has thousands of satisfied customers. Learn more about our company at the following links. Visit Birch Gold Group Request a Free Info Kit5-Star Customer ReviewsPrecious Metals IRAsWhy Precious Metals?

Birch Gold Group (birchgold.com) has 329 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: birchgold.com
Website: birchgold.com
Category: Investments & Wealth
Location: Des Moines, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birch Gold Group reviews

Showing 293 reviews with 5 stars · Clear filters

Chuck M.
Aug 3, 2024
I recently liquidated all of my IRAs and moved them to physical gold and silver …
I recently liquidated all of my IRAs from previous employers and rolled the funds over to purchase physical gold and silver. The folks at Birch were very helpful and informative as I asked lots of questions before moving everything to Birch. Since my move to Birch, the value of gold and silver has continued to increase while the stock market has been quite volatile and uncertain. I am quite happy with my experience with Birch and encourage all of my family and friends to check them out as well!
Response from Birch Gold GroupOct 25, 2024
Hi Chuck, We’re happy you asked as many questions as you needed to because we understand the importance of doing research before making any investment. Educating our customers to ensure you have the confidence to make informed decisions is a passion of ours! Please feel free to reach out for any further assistance you may need, we are always here for you!
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Russell J A.
Aug 2, 2024
All questions were answered
All questions were answered. Everyone is very polite and professional.
Response from Birch Gold GroupOct 25, 2024
Hi Russell, Thank you for your feedback! We love to hear that our efforts in ensuring a welcoming and professional environment contributed to your 5-star experience. We’ll continue to be a resource for you, answering any questions you may have, so please give us a call should you need anything!
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Larry
Jul 8, 2024
Willing to be helpful and friendly
Willing to be helpful and friendly, asking basic questions about Gold. Didn't make me feel uncomfortable at all. Took the time to explain how it works, making sure I understood.
Response from Birch Gold GroupSep 17, 2024
Hi Larry, Ensuring our customers are comfortable and assisted with helpful and friendly service is part of the Birch Gold Group difference! We’re very pleased to hear you received 5-star service and thank you for providing your feedback. Please don’t hesitate to reach out should you need any further assistance!
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Marianne D.
Jul 2, 2024
All was great & super professional
All was great & super professional
Response from Birch Gold GroupSep 25, 2024
Hi Marianne, We’re thrilled to hear your experience working with us was great and handled with professionalism! We thank you for taking the time to share your feedback and encourage you to reach out should you need any assistance in the future.
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John S.
Jun 25, 2024
Impressions of a first-time precious metals buyer
Purchasing precious metals was a pleasant experience with Birch Gold. Everyone that I spoke with at Birch Gold was helpful and courteous. They answered my questions and guided me toward choosing a product that met my needs. The purchase and secure delivery of my order went smoothly and I couldn't be happier.
Response from Birch Gold GroupSep 26, 2024
Hi John, When you’re happy, we’re happy! At Birch Gold Group, we are dedicated to thoroughly educating customers, especially first-time buyers, ensuring they make informed decisions and experience a straightforward process when purchasing precious metals. We’re very pleased to hear your experience reflected these values and you received helpful, courteous service as well. Your feedback is appreciated, and we look forward to working with you again!
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L. A. P.
Jun 24, 2024
THANK YOU!
Beginning in 2024, my experiences with BGG, specifically Daniel Blake (prompt transmission of Bannon 5 Situation Reports), Aaron Kutchinsky (for purchases, patiently and clearly answered my questions) and Peter Reagan (email updates) have been characterized by professionalism and courtesy. Additionally a THANK YOU to Phillip Patrick (expert commentator on War Room), Stephen K. Bannon (War Room), James Rickards (The New Case For Gold) for empowering me with the knowledge to intelligently diversify my portfolio with gold and silver in 2024.
Response from Birch Gold GroupSep 13, 2024
Hi L.A., We’re absolutely thrilled to hear you’ve had such a wonderful experience with us and our team members! We love taking care of our customers with patient, professional, prompt, and informative service, so it’s great to hear that you felt empowered from this. Thank you for sharing your feedback and feel free to reach out whenever you need further assistance!
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Mary Ellen A.
Jun 19, 2024
Birch Gold representatives were all easy to interact with.
Birch Gold representatives were all pleasant and very helpful. They answered every question (even some I did not think to ask). The experience instilled confidence and minimized any apprehension. I would recommend this company without reservation.
Response from Birch Gold GroupOct 7, 2024
Hi Mary, We’re so thrilled to hear that our team members were able to provide you with a pleasant and helpful service! We love educating new customers and answering questions to ensure you have all the information needed to make informed decisions. Your confidence in us and recommendation are greatly appreciated! We look forward to working with you again, so please reach out should you need anything in the future.
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Bolt M.
Jun 11, 2024
Very helpful with the shipping
Very helpful with the shipping. I was going to be out of town and Holly and her team made sure to accommodate me and my schedule. They were very helpful and accommodating. Good job Birch Gold.
Response from Birch Gold GroupOct 7, 2024
Hi Bolt, Thank you for taking the time to share your feedback! We know that unexpected things may come up, so we’re always willing to provide shipping accommodations as best as we can. Your happiness is our priority, and we’re glad we could deliver! We look forward to serving you again so please reach out for any further assistance.
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