Birch Gold Group Reviews | Read Customer Reviews of birchgold.com

Birch Gold GroupReviews of birchgold.com

4.7329 reviews
Investments & Wealth
309 Court Ave, Suite 809, Des Moines, Iowa

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Birch Gold Group

About Birch Gold Group

America's Top Choice For Physical Precious MetalsOur reviews reflect the experience of our thousands of satisfied customers. Discover how you too can protect your savings.Request a Free Info KitBirch Gold Group helps Americans diversify their savings with physical gold and silver. Purchase precious metals for physical delivery, or rollover an IRA or 401(k) into a Precious Metals IRA.Our dedicated, in-house team will help you through every step of the process, so that you'll feel informed and educated about the decision that you make for your purchase. Following your purchase, our customer relations department is always available to answer your questions.Birch Gold Group is A+ Rated with the Better Business Bureau (BBB), AAA Rated with the Business Consumer Alliance, and has thousands of satisfied customers. Learn more about our company at the following links. Visit Birch Gold Group Request a Free Info Kit5-Star Customer ReviewsPrecious Metals IRAsWhy Precious Metals?

Birch Gold Group (birchgold.com) has 329 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: birchgold.com
Website: birchgold.com
Category: Investments & Wealth
Location: Des Moines, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birch Gold Group reviews

Showing 293 reviews with 5 stars · Clear filters

Casey C.
Feb 14, 2025
Very Helpful Staff
Very helpful staff. Walked me through the investing process and what to expect. Appreciated the friendliness and willingness to answer all of my questions. Satisfied customer. Casey C.
Response from Birch Gold GroupFeb 20, 2025
Hi Casey, Thank you for your kind words! We understand that staying informed and knowing what to expect about your investment is crucial. Our team is always eager to answer any questions you may have and provide regular check-ins at each step. We’re thrilled we were able to accomplish that with you! Your satisfaction means a lot to us, and we encourage you to give us a call if there is anything else we can do for you.
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Julie
Feb 13, 2025
Great customer service
Great customer service. Everyone was so knowledgeable and helpful! Julie S
Response from Birch Gold GroupMar 4, 2025
Hi Julie, Your kind words are appreciated! It’s awesome to hear we provided you with an excellent experience overall. Please feel free to give us a call if we can assist you further!
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Kristi Jo L.
Feb 13, 2025
Was quite possibly the easiest thing to…
Was quite possibly the easiest thing to do they especially Guy Arturo was very helpful and explained a lot! I still have a lot to learn and may call him again for some advice! I just invested in November II believe so not that long ago but first experience was A+ Highly recommend if even little interested in diversifying 401k to call them for information!
Response from Birch Gold GroupMar 4, 2025
Hi Kristi, It’s great to know that Guy’s insights and knowledge were a valuable resource for you! Having a simplified and streamlined process is essential to us and we’re grateful you let us know we met that mark. Our team is always here to provide helpful information to make sure you are confident in your decisions. Please don’t hesitate to reach out to us, we look forward to serving you again in the future!
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Dennis A.
Feb 13, 2025
Birch Gold - Excellent Customer Experience
I have had the pleasure of working with Birch Gold group on several occasions. Each of these experiences has been excellent. I have been supported by the same individual each time who has helped educate me concerning the many products available and who has also made specific recommendations based upon my desired investment objectives. The process of working with Birch Gold could not be easier and while there is some general paperwork to be completed for your first transaction, subsequent engagements are even simpler. I would highly recommend Birch Gold to anyone interested in adding Gold to your existing portfolio.
Response from Birch Gold GroupFeb 20, 2025
Hi Dennis, We prioritize providing personalized, knowledgeable service, and making our process seamless. It’s wonderful to know that we’ve been able to consistently accomplish that with you! Our team is happy to walk our customers through the process while educating to ensure you make the most informed choices on the precious metals best for you. Your continued trust and recommendation are truly one of the highest compliments we could receive! If there is anything else that we can assist you with in the future, please feel free to give us a call. Your Birch Gold Group family is always here for you!
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SEKOU S.
Feb 12, 2025
SECURITY
EXCELLENT CUSTOMER SERVICE, VERY SECURE COMPANY
Response from Birch Gold GroupFeb 20, 2025
Hi Sekou, Thank you for letting us know how we’re doing! We’re thrilled to hear you found our customer service to be exceptional and felt secure with us. Please feel free to give us a call if there is any further assistance we can provide!
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Dr. B.
Feb 12, 2025
I had a great experience buying precious metals!
I had a great experience buying gold and silver from Birch. Jake made some great recommendations that have suited me well. The process was professional and expeditious.
Response from Birch Gold GroupFeb 20, 2025
Hi Dr. B, Thank you for sharing your feedback with us! Our team is passionate about educating and empowering our customers to make the most of their precious metals choices. We’re happy we could provide you with efficient, supportive service that fit your needs! Please don’t hesitate to give us a call if there’s anything else we can do for you. Your Birch Gold Group family is always here for you!
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Kristina G.
Feb 12, 2025
Excellent customer service
Birch Gold is a great company with excellent employees. They answered all my questions concerning my IRA rollover, took care of all the paperwork and whenever I needed to sign anything they would next day air it to me since I do not have a printer.
Response from Birch Gold GroupFeb 17, 2025
Hi Kristina, It’s been our honor to serve you! Our team works hard to ensure our process is as streamlined and easy as possible. We’re thrilled that we delivered on that with you and efficiently took care of any barriers you had. Thank you for sharing your experience with us. If there is anything else we can do for you in the future, please feel free to give us a call!
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Suman D.
Feb 11, 2025
Very good company .
Very good company .. trusted company 👍
Response from Birch Gold GroupFeb 17, 2025
Hi Suman, Thank you for your kind words and trust! Please feel free to reach out to us for anything else you may need.
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