Birch Gold Group Reviews | Read Customer Reviews of birchgold.com

Birch Gold GroupReviews of birchgold.com

4.7329 reviews
Investments & Wealth
309 Court Ave, Suite 809, Des Moines, Iowa

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Birch Gold Group

About Birch Gold Group

America's Top Choice For Physical Precious MetalsOur reviews reflect the experience of our thousands of satisfied customers. Discover how you too can protect your savings.Request a Free Info KitBirch Gold Group helps Americans diversify their savings with physical gold and silver. Purchase precious metals for physical delivery, or rollover an IRA or 401(k) into a Precious Metals IRA.Our dedicated, in-house team will help you through every step of the process, so that you'll feel informed and educated about the decision that you make for your purchase. Following your purchase, our customer relations department is always available to answer your questions.Birch Gold Group is A+ Rated with the Better Business Bureau (BBB), AAA Rated with the Business Consumer Alliance, and has thousands of satisfied customers. Learn more about our company at the following links. Visit Birch Gold Group Request a Free Info Kit5-Star Customer ReviewsPrecious Metals IRAsWhy Precious Metals?

Birch Gold Group (birchgold.com) has 329 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: birchgold.com
Website: birchgold.com
Category: Investments & Wealth
Location: Des Moines, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birch Gold Group reviews

Showing 293 reviews with 5 stars · Clear filters

Teri J.
Feb 2, 2026
Birch Gold made moving my 301(b) so…
Birch Gold made moving my 301(b) so easy. They handled everything which I really appreciated. The guidance they provided on precious metals was vast and helped me make a decision on how to allocate my funds. Highly recommend!
Response from Birch Gold GroupFeb 5, 2026
Hi Teri! Thank you for your kind words and recommendation. We’re happy to hear that the rollover process felt easy and well-supported, and that our team was able to provide thorough education as you considered how to allocate your funds. We truly appreciate your trust in Birch Gold. Our team is here if you need us!
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Drp V.
Jan 23, 2026
Our experience with Birch gold was excellent…
Our experience with Birch Gold was excellent from start to finish. The transaction was explained clearly and completely. The entire process went very smoothly and without any problems. We highly recommend Birch Gold to anyone.
Response from Birch Gold GroupFeb 6, 2026
Hi Drp Vjp, Thank you for taking the time to share your experience with Birch Gold Group. We’re truly glad to hear that the process was clear, smooth, and met your expectations from start to finish. Providing transparent communication and a seamless experience is extremely important to us, so your feedback means a great deal to our team. We appreciate your trust and your recommendation, and we’re grateful for the opportunity to be part of your precious metals journey! Please don’t hesitate to reach out if you ever have questions or need assistance in the future.
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V. W.
Nov 5, 2025
Precious Metals Newbie
I am a newbie when it comes to investing in precious metals, so I was reluctant to call and expose my ignorance, but everyone I dealt with at Birch was so supportive and helpful. The conversations I'd been dreading turned out to be a fun learning experience!
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Tim M.
Oct 31, 2025
Highly recommend
My account rep Nick was very knowledgeable and helpful and I’ve recommended Birch Gold to others.
Response from Birch Gold GroupNov 6, 2025
Hi Timothy, It's wonderful to hear that Nick made your experience such a positive one! Providing knowledgeable support is exactly what we strive for. If there's ever anything we can do for you, please don't hesitate to give us a call.
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Tony T.
Oct 29, 2025
Birch Gold was friendly and Professional
Everyone at Birch Gold was friendly and professional, helped walk me thru the process, transferred money from a 401 k account to Birch, handled everything, Just had to tell what metals I wanted. Used them on two occasions and once for my wife account.
Response from Birch Gold GroupFeb 4, 2026
Hi Tony, We’re honored you chose Birch Gold Group for your precious metals purchases. It means a great deal to know that our experienced team was able to share their knowledge and make the process easy for both you and your wife to navigate. It’s great to hear that their professionalism and support helped ensure everything went smoothly from start to finish. Thank you for your trust, and if you ever need anything in the future, just give us a call!
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Ann M.
Oct 27, 2025
A Smooth Effortless Experience!
The process of closing my IRA account & transferring the money into a Birch Gold account was effortless. Within a day of sending a text I was contacted by a representative who walked me through the process. Everything was thoroughly explained to me & I was able to set up my Birch account in a way that best suited my needs. I am very happy with my experience & very happy that I did this. I only wish I had done it sooner!
Response from Birch Gold GroupNov 13, 2025
Hi Ann Marie, Thank you for sharing your experience! It’s great to hear that your precious metals purchase was seamless and clearly explained from start to finish. Empowering customers with the knowledge to make informed decisions is at the heart of what we do, and it’s wonderful to know that came through in your experience. We are honored that you chose Birch Gold, and if you ever need anything in the future, please don’t hesitate to give us a call.
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Nanci
Oct 26, 2025
Birch Gold is the place to go for gold and silver!!
I had the best experience with every person I spoke with at Birch Gold Group! The are very knowledgeable about their business, kind, caring and helpful, It took quite a while to get my funds released from my TSA account but Emilyn Cortez and Cassie Back at Birch Gold walked me through the process so professionally! Stewart answered all my questions, so my transfer went smoothly, I highly recommend Birch Gold if you are thinking about investing in gold and silver.
Response from Birch Gold GroupNov 4, 2025
Hi Nanci, Thank you for sharing such wonderful feedback. Knowing that our team made your precious metals purchase seamless through their professionalism and care means so much to us. Providing every customer with informed support is a cornerstone of our service, and we’re happy to see that reflected in your experience. We truly appreciate your trust and recommendation. Please give us a call whenever you need us again.
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IssueForum
Oct 25, 2025
Good experience made money
I was putting off putting my retirement funds in gold, I thought I missed the train but I finally did it several months ago, I wish I did it earlier. Birch staff was great made it easy for me.
Response from Birch Gold GroupNov 13, 2025
Hi there, We’re honored you chose Birch Gold Group for your precious metals purchase, and it’s rewarding to hear the process was smooth and easy with our team. It’s never too late to start your precious metals journey, and we’re thrilled to hear it’s been a great experience for you. If you ever need anything in the future, just give us a call. We’re always happy to help.
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