Kathleen G.
Love Love Love Birchbox
I love opening my new box each month. There is always 3-4 items that I would buy again.

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Kathleen G.
I love opening my new box each month. There is always 3-4 items that I would buy again.
Angelszenden
I love the service, but I would like to see more variety in products. The variety in the mid-high end products carried can be disappointing. I would like to see an expansion of the L'Occitane, Cover FX, Clinique, Paula's Choice, Philosophy, Becca, and Atelier brands. I would do much more shopping with BB if there was more to choose from.
Jennifer F.
Twice now I've received products that had broken packaging that caused the product to spill all over the inside and haven't been able to even try it because of it.
Response from BirchboxDec 21, 2015
Oh no! You should never be receiving damaged items, Jennifer. If you wouldn't mind emailing us at [email protected], we'd love to get those replaced for you.
Erica D.
I never thought this would be a type of service I could use but I was wrong! There are enough options that even finicky people (or those with rosacea and sensitive skin like I do) can find eye opening products. And the video tips for using the products really come in handy and have improved the way I do my face right from the start. A warning though: at the beginning, you may get really excited about all the add-ons and specials available to ship in addition to your monthly sample and order a bunch of stuff you don't really need. That's when it's good to have a friend to share the stuff with. The consumer reviews are helpful, especially if you sort from worst to best. You need never feel bad giving a less than glowing review. And the points you accumulate from reviews, purchases, etc add up faster than you'd think, which gives you discounts faster than you'd believe. Really cool concept well implemented.
LisaD.
Product samples are great value. Varying manufactures and nice fair sized samples. In general, Birchbox is easy to figure out how rating samples and collecting points works. It's fun to get samples of products that I could never normally afford. I will be a member for a long time!
Karen E.
Some of the boxes are great and then you get a box and you are looking for more. Me, my daughter and son get birch box and we all feel the same way. Some months its like Wow, and others (like Decembers) we are like really? If they could be consistent, I would feel as if it is worth my money.
Jordan
Excellent beauty subscription box that caters to your beauty, skincare and hair needs.
Tamara P.
Enough said.
Response from BirchboxDec 21, 2015
I apologize for the difficulty you've had with us, Tamara! I see that you're already in touch with my colleague by phone and email. I'm so glad that she'll be assisting you here. :)