Hendrix
Love BirchBox !
BirchBox always has the best products!

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Hendrix
BirchBox always has the best products!
Lisa S.
I have a couple other beauty subscriptions,and Birchbox has taken the lead in sending me items I can actually use!! I love my Borchbox!!!
Cristina M.
My honest experience is that Birchbox really cares about their customers; they aren't just here to sell products. If you feel something is wrong they will make it right. They are extraordinarily impressive for a company, and I have to say I've never experienced that before in any, and that keeps me here as a customer and a likely free spokesperson for how great this company is. I've had nothing but wonderful experiences, and that keeps me coming back. Birchbox knows their stuff, they have a handle on what they're doing and I think that's absolutely genius.
Maureen H.
I have purchased 5 subscriptions and all were requested as gifts. One was a resubscription. I love this subscription, too. High quality and very reliable samples. A big hit.
Ken W.
Love what I get to try every month. I have missed out on the extra choice one month as I was one day late in looking at the e-mail.
Rebecca M.
I am loving everything about Birchbox! For starters, it's just plain fun to get a box of customized goodies in the mail. Additionally, since I live in a very rural area, it's really inconvenient to get to a decent retailer to buy decent beauty products. So the convenience is HUGE to me. When I ran into a problem ordering a product through the Birchbox app, I was able to easily contact their team and the issue was resolved in no time. Absolutely everything about Birchbox has met--and often exceeded--my expectations. Just purchased a gift subscription for a friend for Christmas because I was so impressed and believe she will be too!
Dana W.
I have no complaints about service or products recurved from Birchbox. I have always been happy with any transaction. 😊
Maggie H.
I enjoy the exposure to previously unknown brands and trying new products. Several times I've subsequently purchased the sampled item. As you fill out a profile during sign up, I wrongly assumed those preferences would be incorporated into sample selections (received dry skin facial product when I have oily skin). Additionally their program has an opportunity to further develop their algorithms by incorporating sample feedback into future selections.
Response from BirchboxDec 21, 2015
Thanks for taking the time to review us, Maggie! We'd love to take a closer look at the sample trouble you've had and make this right. Would you mind sending us an email at [email protected]?