BirchboxReviews of birchbox.com

Would like more perfume for women But I love everything

Love most of the products and selections. Customer service is very good anytime i have issues they fix it right away. Website/app is always having issues for me and shipping is extremely slow for yearly membership holders.

Love products

I love that we're able to customize our monthly box and am always happy with the sample options.

Not good selections and what is good is sold out in an hour

I like the samples and brands. I often think there’s not enough description of certain products (their shade etc). There is also often products that are sold out—even when I immediately go in to choose.

Customer service is great. I received a response quickly and everything was resolved.

So far, my experience with Birchbox has been great! I’ve had a few issues with packages not being delivered to my home address, but those problems were resolved quickly. I’m usually very happy with the product selections each month, except when some items are out of stock. I try to submit my monthly choices as early as possible so I have a better selection of products to choose from.