VIRGINIA W.
Awesome
Birchbox offers quality products at an affordable rate. I look forward to my monthly box!

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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VIRGINIA W.
Birchbox offers quality products at an affordable rate. I look forward to my monthly box!
Amanda M.
Most of the time the site works just fine but when it comes time for sample choice the site doesn't work well at all. I tried this past month to make my choice but it wouldn't work. I ended up clicking on a few different choices but it wasn't my first choice. Otherwise everything else has been wonderful. Fast customer service and shipping too.
Tammy S.
I love Birchbox but have contacted customer service 5 times this year: missing items, damaged items, wrong item sent. I love the Birchbox concept but I won't give it as a gift.
Response from BirchboxNov 12, 2015
Oh no! I'm so sorry to hear you've had so much trouble receiving your products. I'd love to take a closer look at this to ensure you're not receiving damaged products going forward. Would you mind sending us an email at [email protected]? Hope to hear from you soon!
Barbie B.
I have tried many beauty subscriptions, but Birchbox has always remained at the forefront of them. It is the best value for money, has the best variety, and with the review/points system inspires customers to come back and buy from the shop. Birchbox's customer service is unparalleled - every time I've had an issue, whether big or small, it has been dealt with professionally, respectfully and in an extremely timely manner. It's why I've been a subscriber for over 4 years now. I love Birchbox! I follow them on social media. I've tried to apply for a job there because I like how the company treats its employees. Birchbox seems to be a fun company to work for, which inspires their employees to perform their job to the highest standard.
Maureen D.
Birchbox is the Most affordable beauty box subscription with the best rewards system .I love that every month I get to pick a sample or curated box . :)
Joleen C.
I love the service that I get from Birchbox whenever I run into trouble. However, the only trouble I ever run into is shipping. It takes me about 4 weeks to get my orders and when you're excited about what you've ordered on Birchbox, that's a long time to wait.
Morgan S.
I think Birchbox is a great company. I started with the monthly subscription box and have since become a regular shopper on the site. I think the product variety is pretty good and I have found the service to be great. I hope the brand continues to grow and expand nationally.
Lanessa
I absolutely love Birchbox and all of the products that come inside the monthly boxes. Definitely a keeper