BiOptimizersReviews of bioptimizers.com

Response from BiOptimizersSep 7, 2020

Dear Chris, Thank you for leaving us your feedback. We are sorry to learn that your experience was not a pleasant one for you. Can you please email us at [email protected] or call us on 1-800-719-2467, and one of our happy health concierges will be happy to assist you with resolving this issue immediately. We will be looking forward to hearing from you. Take care and have a great day.

Response from BiOptimizersSep 7, 2020

Dear Nicole, Thank you for taking out the time to leave us your review of your ordering experience. We are sorry to learn that it was not a pleasant one for you. I want to assure you that this was most likely a system glitch and not false advertising as we have lots of customers who have benefited from this discount. Please email us at [email protected] or call us on 1-800-719-2467, and one of our happy health concierges will be happy to assist you with resolving this immediately. Take care and have a great day.

Response from BiOptimizersSep 3, 2020

Hi Becky, Thank you for sharing your feedback with us. I see that one of our health concierges already helped you take care of this issue. If you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you immediately. Take care and enjoy the rest of your day.

Response from BiOptimizersAug 25, 2020

Hi Grace, Thank you for taking the time to leave your feedback. We are so sorry that you experienced that, and we sincerely apologize for any inconvenience caused. We did have some issues last week, but we have it all under control now and the website is running smoothly. We hope to serve you better in the future and If you still have questions/concerns or need further assistance with this issue, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!

Response from BiOptimizersJul 7, 2020

Dear Sheila, Thank you for taking out the time to leave us your valuable feedback. We are sorry to learn about the experience you had while placing your orders our website, and we apologize for the inconvenience caused. We are showing on our end that your transaction went through and that it went through just once. If you feel that is not the case, please contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you immediately. Take care and enjoy the rest of your day!

Response from BiOptimizersJul 3, 2020

Hi Mike, We are so sorry that you experienced that. There are a lot of reasons why your payment could have been getting declined and I believe the health concierge who attended to you provided you with more details regarding your transactions. If you still have questions/concerns or need further assistance with this issue, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!

Response from BiOptimizersJun 18, 2020

Hi Louann, Thank you so much for taking the time to leave us your feedback. I am sorry to learn that your dissatisfied with your ordering experience with us. I am showing on our end, that you did indeed start a monthly subscription for our P3OM, maybe this was not intentional? That being said, as our happy health concierge who assisted you already informed you, your subscription has been cancelled, your renewal order was stopped from shipping and you were refunded. Please note that it may take up to 5 business days (Monday through Friday, not including U.S. holidays) for the credit to appear on your account depending on your bank. Please know that we value and appreciate your business with us and if you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!

Response from BiOptimizersJun 15, 2020

Hi JP, Thank you for taking out the time to leave us your valuable feedback. We are sorry to learn about the poor experience you had while placing your orders our website, I completely understand your frustration, and sincerely apologize for any inconvenience caused. Our upsell discounts are offered as a way to encourage and assist people who have already made a purchase and would like to get more products that they may need at a cheaper cost. That being said, our web team is currently looking into ways to improve our website and overall ordering experience as we strive to make sure our customers are satisfied and healthy. Thanks again for taking the time to let us know! If you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!