customer
Too complicated
Too complicated. Too many “special” add ons. It felt icky. Won’t be back. For real, even if I like the products.
Response from BiOptimizersAug 20, 2020
Dear Kaye, We greatly appreciate you taking out the time to leave us your feedback. We are sorry to learn that you were dissatisfied with your ordering experience on our website, and we apologize for any inconvenience caused. Our upsell discounts are offered in order to encourage and assist people who have already made a purchase and would like to get more products that they may need at a cheaper cost. Nonetheless, our web team is working on ways to improve our website and overall ordering. We currently have a 'Take me to my invoice' button on our check out page that takes you straight to your invoice and bypasses all upsells. We hope you change your mind regarding returning to make further purchases with us. If you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you immediately.



