Jay C.
Customer service was not helpful at…
Customer service was not helpful at all. They said they would cancel an order and they did not. I was not home because of family medical emergency. I got notice package was going out. I went in and cancelled myself =. When I sent email to them stating they did not do what the promised, they said don't worry it ws taken care of.
Response from BiOptimizersApr 16, 2021
Dear Jay, We appreciate you taking the time to leave us a review of your experience with our Customer Service. We are sorry to learn that it was not a pleasant one for you. We sincerely apologize for any inconvenience caused. We truly appreciate your business and will be happy to assist if you have further concerns. You can reach us via email at [email protected] or call us on 1-800-719-2467. Take care and have an awesome day. My very best regards, Ann-Marie Happy Health Concierge BiOptimizers



