BiOptimizersReviews of bioptimizers.com

Response from BiOptimizersOct 6, 2020

Dear Tucker, Thank you for leaving us your feedback. Your subscription came with a first month discount. So basically the discount applies only to the first month and not to subsequent renewals. If you have any further concerns, please email us at [email protected] or call us on 1-800-719-2467, Take care and have an awesome day. My very best regards, Njideka Happy Health Concierge BiOptimizers

Response from BiOptimizersSep 23, 2020

Hi Dee, Thank you for taking the time to share your feedback with us. We are sorry to learn that you were dissatisfied with your ordering experience. Our website does state at the top of every product order page the minimum order cost in order to qualify for free shipping. Cancelling your subscription means that you will not be charged going forward for that subscription. Any order that you have paid for already will be shipped out except you reach out to us stating otherwise. With that said, please feel free to email us at [email protected] or call us on 1-800-719-2467 if you have further question about your order. Take care and enjoy the rest of your day. My very best regards, Njideka Happy Health Concierge BiOptimizers

Response from BiOptimizersSep 9, 2020

Hi Don, Thank you for sharing your feedback with us. We are sorry to learn that your ordering experience was unsatisfactory. Please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our health concierges will be very happy to assist you with resolving this issue right away. Take care and enjoy the rest of your day. My very best regards, Njideka Happy Health Concierge BiOptimizers

Response from BiOptimizersSep 9, 2020

Hello HD, We appreciate your feedback. We are sorry to learn that you were dissatisfied with your ordering experience on our website, and we apologize for any inconvenience caused. We offer our upsell discounts as a means to encourage and assist people who have already made a purchase and would like to get more products that they may need at a cheaper cost. We understand that it can be overwhelming, so we currently have a 'Take me to my invoice' button on our check out page that takes you straight to your invoice and bypasses all upsells. Our web team is also working on ways to improve the overall ordering experience on our website and help us serve our amazing customers better. Please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you with the duplicate shipping charge immediately. My very best regards, Njideka Happy Health Concierge BiOptimizers

Response from BiOptimizersSep 7, 2020

Dear Ranka, We appreciate you taking out the time to leave us your review of your ordering experience. We are sorry to learn that it was not a pleasant one for you. We are glad however that you love the products. Our web team is currently working on ways to improve the overall ordering experience on our website, and we look forward to serving you better in the future. Please email us at [email protected] or call us on 1-800-719-2467 if you have further concerns, and one of our happy health concierges will be happy to assist you immediately. Take care and have a great day

Response from BiOptimizersSep 2, 2020

Dear Peter, Thank you for taking the time to leave your feedback and share your experience with us. We are so sorry that you experienced that, and we sincerely apologize for any inconvenience caused. Our IT team is definitely going to be looking into the issues you complained about. We hope to serve you better in the future and If you still have questions/concerns or need further assistance with this issue, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!

Response from BiOptimizersSep 2, 2020

Dear Scarlett, Thank you for taking the time to share your feedback with us. I am sorry to learn that you were dissatisfied with you ordering experience. Our web team is actively working on ways to improve our website and overall ordering experience. We currently have a 'Take me to my invoice' button on our check out page that you can use on your next purchase. It takes you straight to your invoice and bypasses all upsells. If you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you immediately.

Response from BiOptimizersAug 25, 2020

Hi Stephen, We appreciate your valuable feedback. We are so sorry that you were dissatisfied with your ordering experience. That being said, our web team is constantly looking into ways to improve our website and overall ordering experience as we continue to work towards ensuring the satisfaction of our customers. If you have any further questions/concerns or need assistance with this issue, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!