Binoid CBDReviews of binoidcbd.com

The Super 7 gummies are awesome! I eat one and I am chill for hours! My order even came a day early! Great price with the discounts too!

Sent multiple damaged / expired products. They sent a few replacements. One i had to send back, expired product. Its been really hard to contact them, online chat says 24/7 and they never reply. Recently i placed another order to find out my account has been blocked due to replacements even though i did everything they asked, sending pictures etc. Really sucks because i like a few of there products.

Horrible customer service. I ordered a vape cartridge and after opening it realized it doesn't fit in my device. I asked if I could exchange it for one that does and they refuse to take it back because I opened the package even though it's unused. So,I'm stuck with something I can't use and the money is down the drain. I will never order from them again.

Took the entire bottle in one night and only got tired

I received my product unexpectedly. I placed my order on July 22 @ 10:12pm and received it on July 26 @ 5:58pm. I thought it was fast enough.

This company is like gambling. They always lie about shipping, I worked in USPS, I know that if you print the label it says shipped, but isn't actually shipped, then they claim it's in USPS hands but it didn't update - a lie or they'll say it's a power outage, then when you look it up it's a random event in khazikstan. Im like 2 states from Florida, it shouldn't be taking 2 weeks. Surprise suprise when my order updates as processed in Miami Florida it only takes 30ish hours to get here. But they'll leave your package in a box for a week leading up to it. I can't imagine what people out of country experience with this horrible shipping. But then when I place a $10 order that they definitely lost money on it gets here no problem. Products are always solid and as is but either you get it within 2 days or they have your box sitting while the workers are clearly in there doin the product 😂

I was happy with my transactions with Binoid until my most recent one. I ordered on July 15th and received an email stating that my order was shipped on the 16th. DO NOT BELIEVE THE EMAILS ABOUT SHIPPING. That email ONLY means that a shipping label has been created. As of this morning (July 24th) my shipment hasn't moved anywhere. All of my communications with customer service have resulted in absolutely nothing aside from deflecting the problem to the USPS along with the audacity to send me screenshots of someone else's delayed order as validation. Never doing business with Binoid again. A request for a refund was ignored so it's time to file a complaint with the Better Business Bureau. ADDENDUM: I received 2 more gratuitous emails from Binoid today (July 24th) with more excuses and more screenshots of delayed orders, but also mentioning that everything has been handled and my order is on the way. This is ridiculous. I don't want my order. I want a refund that they are well aware of but they refuse to oblige my request. July 31, 2024 update. After being told by customer service that my order was being escalated to the shipping department on July 24, 2024.........no communication, no tracking update showing, nothing. I'm not spending any more of my time on this. My original order was placed on July 15, 2024.

Best customer service experience ever.