Binoid CBDReviews of binoidcbd.com

Tried to place a big order, got the confirmation that payment was processed, then almost right away got an email saying the order was cancelled due to possible fraud, then i got a third email saying the order was confirmed. I reached out to their customer service email and had to wait two days to get an answer on the status of the order. I got verify and I thought everything was resolved but then they told me that they can't still fullfil the order because of the freight forwared address that I was using. Nowhere on the website nor on their policies you can find information about freight forwarder addresses not being accepted. If they had had this noted on their policies or on the shipping restrictions it would have save me time and money rather than trying to order knowing it can't be done. I'm not new ordering these type of products so it not really a good first impression for a new custumer.

After years of using this company, I had to give up on getting any of my orders in a timely manner and on getting any help from customer service. I contacted them three times about an order that had not shipped. They assured me it had. Then two days later, I get an email that the product is not in stock. How is it not in stock if it was shipped two days ago? I was lied to, period. If you order from here, no matter what shipping option you choose, don't expect the product within a week. It won't be there. Find another source for your products. This is definitely not the one to use.

Terrible customer service. Takes weeks to receive shipments. I decided to try them again a year or so after having a couple of bad experiences and nope... they haven't changed, maybe even gotten worse. I ordered from them on 2/3. It's 15 days later and still nothing. They didn't even process my order for 3 business days. Boston Hemp is a much better company.

Advertises one thing and sells you something different, you can count on it. I honestly believe they have one distillate and advertise twenty types of thc. I received a 50/50 thc-p thc-a and my local d9 vape is twice as strong. I’m beyond disappointed.

Absolute garbage product and customer service. Ordered a tincture, the ink on the cheap dropper that they put in there that dissolved into the tincture. I have auto immune issues, they assured me it is "food grade" sounds like bs, I just wanted a refund. Scumbag scammers.

I ordered gummies 5th January 2025. I received something that I didn't order, and used stamps to send back, to the tune of about $7.00 in postage, using the address and company name ("BINO") on the envelope. I've waited weeks to get a refund and from the reviews here, I will probably not get one. So, next stop, my bank and the Better Business Bureau (both of which have worked for me well in the past) and by the way, I'm not trying to trash the company as some five star reviews are indicating. I liked their products until they sent something I didn't order.

I’ve had successful orders with this company in the past. I’ve placed an order using the subscription discount, and “back50” coupon code for a discount. The order had been cancelled due to “fraud”, even though there wasn’t. There’s also no refund, I’ve also contacted customer service numerous times to no avail. Once I provided my info they just ignored me, I even started up new chats to get the same workers who did respond back, however once I provided my info I was ignored. I have not received a refund, and my credit shows there’s no awaited refund. Where is my money?

So Far.... I ordered and was charged a week ago and have not received anything. No tracking number. No contact phone number. And I am having trouble contacting them. I am on the verge of reporting this company as non-legit. I am willing to upgrade my rating if I receive my order. But unfortunately at this time I am losing faith and getting closer to report it as fraud.