Imvu P.
HORRIBLE
OMG! THEY ARE THE WORST, THEY KEEP REVIEWING YOUR ACCOUNT AND THEY ANNOY YOU SO MUCH CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE.
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington.
Microsoft (bingads.microsoft.com) has 40 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Imvu P.
OMG! THEY ARE THE WORST, THEY KEEP REVIEWING YOUR ACCOUNT AND THEY ANNOY YOU SO MUCH CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE.
Chris
Absolutely diabolical customer service. Simply can't get hold of anyone. Tried and now ads are paused because they want me to confirm I own the domain. They have been taking hundreds off me for over a year and now an issue. Domain is a trading name of our company which is standard in UK. Can't get hold of anyone. Another AI machine sending the same documents to be send back I have just had enough and cancelled. Bye bye Bing Ads.
Cebotari I.
Microsoft Ads is a joke. Despite my respect for Microsoft,their Ads Service is the worst,and I work with 10+ Advertising Platforms. Opened Microsoft Ads Account,Setted up a campaign (following all their rules and restrictions) and in 1 hour my account been suspended. Ok,contacted customer service,they made an apeal,in few hours i get notification that "Your accound in permanently blocked,and this is ths final decission" No reason nothing. Have to mention,that: 1. I didn't violate any of their rules. 2. Exactly same ad and same keyworsd,same images and text been placed on Google,Taboola,Facebook,Outbrain etc. and all of them approved with no problems. Microsoft seems to be special. And I know at least 10 person whi tried to run microsoft ads,and they had exactly same story. Well microsoft,thank you for the amazing Microsoft Surface I'm writing this review from, but Your Ads Services are disgusting.
Heather F.
We tried using this service with an SEO provider in Webster Groves, MO called Digital Strike. They would never get back to us and they don’t seem professional. The website seems to promise you everything but deliver very little to nothing in return. We cut our loses and will do our own SEO going forward.
Ansar F.
great service had fixed my issue within a day awesome customer service
Ian Mullins (The Social G.
Was asked for consultation and was poorly arranged and advisor was both patronising and rude. Why would I bother with Boing Ads when Google is the market leader and know how to treat customers politely!
Sidharth S.
What a bad experience I opened my ad account 1st time ,they call me and confirm all details a night before and suddenly in the morning they blocked my account with stupid reason that u r not authorised what card that u used to pay to ads. I am using that card more than 5 years now , not recommended 1 star
Reviewit
This review is for Microsotf Bing ads. I recently had a small amount of money stolen from my account even thought i didn't have a bing ads account, i noticed and contacted bing ads to deal with this and still waiting after 2 weeks. And now another payment has been taken for the same amount form my account with no explanation and they also don't seem to be in a hurry to fix either. Not happy and would caution anyone thinking of using them.