Jeff G.
The ordering process was easy
The ordering process was easy, they shipped my item quickly and when I had a couple questions they replied to my emails promptly. Couldn't ask for more than that!
Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Bindertek (bindertek.com) has 377 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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377 approved reviews, newest moderated first
Jeff G.
The ordering process was easy, they shipped my item quickly and when I had a couple questions they replied to my emails promptly. Couldn't ask for more than that!
ALC
I ordered some office supplies and one item was wrong. I contacted customer service and they did not hesitate to fix it. Shipped it free to me, but when it arrived the post office had damaged it. Again, I contacted customer service and again they did not hesitate to fix the problem. They ship another item out free of charge again. They were great! Will definitely use again & recommend!!
MichaelC
The "experience " was fine. It's the product that was disappointing. I ordered the same binder that I have ordered twice before. Obviously, very pleased with earlier orders. However, this recent one was a poorer quality product - more similar to what I might find at Office Depot.
Response from BindertekJul 11, 2017
Greetings Michael, Thank you very much for your purchase and for taking a moment to share a review with us. I am very sorry that you do not care for the quality of our Binders. We recently partnered with a new manufacturer in Germany to vastly improve our Binder quality to offer our customers what we feel are the best Binders in the world. If for any reason you are unhappy we offer a complete 30 day return policy. I will reach out to you directly and see if there is anything I can do to help. Kind Regards & Thanks again! Sandra Stevens Bindertek Customer Service
Fred
Disappointed with product line changes. Offers less flexibility to customers and less support to old customer with older binders (i.e., parts and accessories discontinued, fewer binder colors to match binders previously purchased, etc.).
Response from BindertekJul 11, 2017
Hello Fred, Thank you very much for your purchase with us and for taking a moment to leave us feedback on Trust Pilot. We unfortunately can not carry every version of our rings for sale apart from our Binders. Over the many years we have offered Binders (more than 30!) we have made changes and improvements. We still honor the Lifetime Binder Ring Warranty of any version. A few years ago we did discontinue some colors based on popularity. We are right now in development of some new colors coming, hopefully late 2017! We truly do appreciate your feedback. Kind Regards & Thank you again, Bindertek Customer Service
Bkir
Good quality and attractive product at a reasonable price.
Response from BindertekJul 11, 2017
Greetings, Thank you for the 5-Stars and for your business! Kind Regards, Bindertek Customer Service
BF
Ordered 5 2 inch binders for a blind friend. On receiving them she realized she needed 3 inch binders. I called to ask what they could do for me. The gentleman who answered was very polite and helpful. It was a pleasant experience to make a return exchange. No hassle.
Response from BindertekJul 11, 2017
Hello, Thank you very much for your purchase. We are so pleased we could help you! Kind Regards, Bindertek Customer Service
MCN
The binders look nice, but price is high - and a high percentage arrive damaged every single time. Customer service has been good- they do replace the damaged binders - but this game is getting old. I don't pay high prices for high end binders for my clients just so that I can spend a lot of time and money every time to return them. I'm definitely looking for better options.
Response from BindertekJul 12, 2017
Hello Marissa, Thank you very much for your order and for taking the time to leave us your feedback. We're a small business and we appreciate hearing how we can improve. I have processed your reshipment because of the damaged caused in shipment. I hope the new items give you years of great use. Kind Regards, Sandra Stevens Bindertek Customer Service
ROM DE G.
The stamp was great. Although I would have preferred CPA instead of CA 1983 at the middle; and 1983 instead of CPA at the bottom. But thanks for the wonderful service!!!
Response from BindertekJul 12, 2017
Hi Rom, It was a pleasure working with you! Thanks for the 5-Stars. Kind Regards, Sandra Stevens Bindertek Customer Service