Oscar B.
It took a while to get the forklift to…
It took a while to get the forklift to be deliver
Response from BilthardOct 19, 2026
Dear customer, thank you for your feedback and purchase. We sincerely apologize for the delay in the delivery schedule. Because our products are oversized freight requiring specialized carrier handling (and appointment/forklift unloading coordination), transit can sometimes take longer than standard parcel delivery. We are working closely with our logistics partners to improve coordination and reduce wait times. We hope the machine performs great for you—if you ever need any operational support or spare parts, our support team is always here to help.