Akira H.
Why pay extra fee?
I had to pay approximately 40 USD (in JPY) upon receiving the package. I do not remember seeing any explanation about paying extra fee.
Response from BillykirkMay 8, 2018
Hi Akira, Thank you for bringing this to our attention! You are absolutely right, our website should have a notification at checkout that states all international orders are subject to the destination country's import tax laws. We will get out web team on this right away! I apologize for the unexpected fees and any inconvenience they may have caused. Please contact our customer service team at [email protected] so we may resolve this with you, I have versed them on your issue. Thank you again for taking the time to let us know about this issue, Akira!


