BUILDPETE
A truly great experience
A truly great experience. Honest, direct, professional what does one need more then that? Well it does get better, a amazingly friendly staff, thats what makes this a go-to for all my future billiard needs.
We started Billiards.com because we are passionate about the sport and hope you are, too.
Billiards.com (billiards.com) has 793 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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BUILDPETE
A truly great experience. Honest, direct, professional what does one need more then that? Well it does get better, a amazingly friendly staff, thats what makes this a go-to for all my future billiard needs.
Edward C. Dean I.
I never received these items. On Friday, November 13th, 2020 the UPS tracking said it was delivered, however, this is erroneous because I sit at my desk every day in front of a gigantic window that allows me to see anyone approaching my home. Long story short, I never saw a UPS person come up that day. Furthermore, the description said they left it at a Side door!!!! I DONT HAVE A SIDE DOOR!!!!!! There is only one door (Front door) to my home. Clearly, there is something inconsistent going on. I am not looking for a refund, I just want the items I paid for. When I made a claim about it, I was told "I'll contact you back in 8 days with the information I get from the case". 8 DAYS????? I went to my father's birthday without a gift because that was all the money I had left to buy him a birthday gift. I'm not trying to seem sad or try to get sympathy, I just want resolution. plain and simple.
Joe
Awesome product that was shipped well packaged and looks amazing.
Erin
Loved the set we received and the customer service folks were great!
Mark A. C.
Ordered 2 cues and several other items. All arrived before due date and as advertised. Very satisfied with my purchase.
paul H.
Very easy to order, got to my house in the very prompt manner and product turned out to be everything it was supposed to be and more. Best product on the market.
John N.
happy with the transaction
V B.
Quick and easy ordering and delivery. I ordered wrong product. Returns not as easy. Gentleman on the phone was extremely courteous and pleasant. No problems there. But, I had to pay around $20 to return. They do not send a return label to you for returns. Since I only paid $95.00 for the product, that was a huge portion of money compared to the price I paid that I did not get back. Shipping to me was free. Returns were not. I will never shop there again. It is just bad business. They should pay for returns.