BBReviews of bikesbooking.com

The service from Bikes Booking was through the line good. The supplier (in Naples) was ok but instead of navigation not easy to find🤔. The bike was not really new🤔 (big scratches on the cylinders - not very unusual for a twin boxer, but...) The top cases were pretty used and not always smooth in handling. The bike stoos in the sun (38* C!) when I picked it up’(1 Meter behind there was space inough in the shade🤔🙄 I had to adapt the tire pressure after a short trip🤔. The suppliers personal didn’t speak englisch and didn’t know much about the bike (BMW 1200 GS), the vehicle’s driving papers were supposed to be under the seat, after dparture I checked and they weren’t. At the end many things to rectify in Details, but I think I would do it again (ich was at Naples🤔🙄😂) so Bike’s Booking did the best possible😂

Made reservation with instand confirmation and a reservation fee a booking time. A few days later I got an email saying my booking was cancelled because they didn't have any bikes left. The cancellation occurred to close for me to be able to hire anything else on the website and the provider did nothing to help me get any other service. This really messed up my vacation plans and left me dissapointed. They still have not got back the money I paid upfront and they fail to respond to my email asking for help to book other dates. Update, they have now answered me with an explaination why happened (human error), removed the unavailable scooter and offered me other alternatives. They still wont recognize that the first cancellation email did not offer me any other alternatives apart from using their site again, which was didn't work since it was to cloose to the rental date. However, seems like I had bad luck and they have tried politely to help me which made me up the star amount.