BikeExchange Reviews | Read Customer Reviews of bikeexchange.com

BikeExchangeReviews of bikeexchange.com

4.2147 reviews
Bicycles
829 Riverside Dr., Asheville, North Carolina

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BikeExchange

About BikeExchange

At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.

BikeExchange (bikeexchange.com) has 147 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: bikeexchange.com
Website: bikeexchange.com
Category: Bicycles
Location: Asheville, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 37% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BikeExchange reviews

147 approved reviews, newest moderated first

Kevin
Mar 16, 2026
Found a bike I was looking for at a very good price.
Found a bike I was looking for at a discounted price and was ready to buy. Bingo paid through PayPal and now await the bike. Just bought a couple of hours ago.
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Andrew C.
Mar 14, 2026
Paid and get no emails as to where it…
Paid and get no emails as to where it is? WHERE IS MY BIKE????
Response from BikeExchangeMar 16, 2026
Hi Andrew, Thanks for your recent purchase on BikeExchange. You purchased your bike on March 9th and the order shipped on March 12th. We delivered a shipping confirmation email with the tracking number to you that day. This email was sent to the address you provided at checkout.
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Rahman C.
Mar 14, 2026
Trek Verve 1
Accurate description of the product I purchased. It was a quick delivery and I’m satisfied with the bike!! New Jersey Bike Riders
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Chris
Mar 13, 2026
Internet purchase
I spoke to someone at the store by phone to confirm availability, condition and shipping details to Indiana on Tuesday afternoon. The person who assisted me was very helpful. I placed the order right after I got off the phone and received my bike Thursday afternoon. Friendly and fast.
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Gary B.
Mar 12, 2026
My experience with the Bike Exchange…
My experience with the Bike Exchange was a top of the Cannondale bike for a good price with a speedy delivery. I would recommend and use them again.
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Jorge
Mar 12, 2026
Website list wrong price and cancels my order
Order Canceled for wrong price on Website. I placed an order for a Larkspur 2, and received an email 3 days later that the order would have to be canceled because the price was incorrect on website. No opportunity to pay the difference or receive a discount or percentage off of my next purchase for the Bike Exchange oversight. I repurchased the bike, because I could not find it available anywhere else, but this I will not be purchasing the two remaining orders for family bikes through Bike Exchange.
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Jennifer
Mar 9, 2026
I was nervous making a huge purchase…
I was nervous making a huge purchase online I worried for nothing what a great company!! I had my new e-bike within 4 days of purchase!! Thank you so much highly recommended!!
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customer M.
Mar 6, 2026
Zen was very helpful and patient
Zen was very helpful and patient. He knew the bike and he knew how to order it.
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