BikeBerry.comReviews of bikeberry.com

I ordered the 49cc flying horse 5G engine assembly on May 6th with standard shipping from BikeBerry. I received half my order on May 19th from BikeBerry. I immediately called bikeberry to inform them of the mistake and they ask me to send photos in an email of what was received & the shipping box label it was received in. I took the photos and sent the email immediately on May 19th. I'm still waiting for the tracking number for the rest of my order. I've called the 1-800-317-0479 six times and spoken with operators that keep telling me my order will be extradited and shipped out to me. They tell me it's in the warehouse waiting to be shipped. Days & weekends keep going by with no update or even a apology from BikeBerry. I've ordered items from other countries that have come much faster. I wish I would've read all the bad reviews & spent my $300 with Amazon or Temu. At this point I'm getting the BBB involved. This experience has been a nitemare. Original order # BB-359066

Its a scam parts dont fit parts dont work dont do it unless u have 6 months and 10000$ to spend. Also thier helpline is fake and only seems to give advice that sets u back

19 days now since I ordered, they just cancelled my order and issued a refund because they didn't have enough stock.

do not do it. they have had my money for 5 days. i placed an order for 2 engines and a set of rims Friday morning before the business day this was in the early morning around 3 am because i was in the shop late working on customer orders, the order still has not went out and its Tuesday, so tomorrow will be 6 days. i am not a bank and i have to work hard to make money just for a business like this to hold onto money a customer has paid me for a custom bike,-now i will lose another customer because of bike berry with no compensation or care from this business. please save your money and time and google a different place with a good revue. happy holidays.

Slow company. Dont trust their shipping policy. I ordered a bike friday September 13. Their website said shipping in 1-2 days. Monday i get an email from the ghost in their verification department Ana. They needed information to verify so i send them the information through email. I called to see if they got it none responded. The next day they said they needed more info but when i called to verify none answered. I was told it will be shipped at the end of this week. So shipping took 5 days. On top of that they ssid it will take 10 days to get to me even after i accepted their will call location to be picked up when i paid shipping to have it delivered to my place.SHADY LIARS. SHIPPING POLICY IS A LIE. IM SURE ILL NEVER GET MY BIKE

This company sucks, you are treated like god before you buy, after you paid you have to beg them for returning non working parts, they will charge you 15% for returning and you have to pay shipping cost

They totally suck and lie about everything they do. They send you a bike and so many parts ,,, You gotta hire mechanic. To pieces of things,

You don’t receive all parts ordered, when you contact them you are given the runaround and most times you will never receive your missing parts.