BikeBerry.comReviews of bikeberry.com

I dealt with Earl early PST today trying to order parts for our two bikes which I previously ordered friction motor kits for both. Earl was very patient with me as my order allowed for free shipping but my problem stemmed from the discount applied brought my order below the minimum $99. He had to explain the discount goes by the price before the discount is applied. Give Earl a raise, at least to the second floor! Thanks you guys, my motor kits get delivered today, looking forward to using them both as we’re retired, I’m 70 and need the help peddling! 🙂

Freddie was awesome...He helped make sure the upgrades i wanted to do were the rite parts for my ride....Bikeberry is my only go to for motorized bicycle parts.

Had an issue with a 2 cycle engine kit. Contacted customer support and they told me they would help me out. They told me what info they needed to resolve the issue. The next day i was happy to see that they were sending me replacement parts to fix my problem with helpful info to make sure there is no further issues. Can't really expect any better than that. They stand behind what they sell. I appreciate that. Thank you Bike Berry.

I had an issue with an engine stud but Earl in customer service responded immediately. I appreciate the quick response to fixing a manufacturing issue.

Very helpful trying to find me a second battery for my e-bike

They answered promptly and clearly to the questions I had about the equipment.

Freddie Knows the Answer to Everything. He's fast and very courteous.I want to speak with him every time.

I like bike Berrey, When I contact support I get a response quickly and from an actual person no automated can't email hears a link junk. Actual person and quick reply to emails is great!