JK B.
After a month of delaying my…
After a month of delaying my redemptions and telling me they are processed, they denied them and now they will not respond to me in the chat. I’m gonna report them as fraud.
Bigshotgames is listed under Gambling.
Bigshotgames (bigshotgames.com) has 68 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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JK B.
After a month of delaying my redemptions and telling me they are processed, they denied them and now they will not respond to me in the chat. I’m gonna report them as fraud.
Nesha S.
I have a fully verified account and have been waiting for $100 redemption for 10 as straight days. Every day I am told that is processing and everyday I do not receive a deposit. Unreliable. I'm certain I will not receive any deposit from them at this point. Smh!!!
WeMo
it is 5/23 and i have a simple 100$ redemption from 5/11 they have yet to pay. now i have won another 100 but can not redeem BEWARE
Megan G.
If I could give it a zero, I would! I got an email from this company that says I would be credited with 40 sc for just signing up. I click the email, and it takes me to sign up, where it says only 2 sc to sign up. I sign up and don't get any credit. I contacted customer service, and after waiting forever, the rep was rude, didn't help, and didn't care that I had an account with them. I sent a copy of the email, and he basically told me that it was false! They are false advertisers, and if this is how it's going to be the first time being on the website, I will not go back on it!!
Alexandra G.
May 4th has a bonus round I bought for $112.50… didn’t credit even shows not played in transaction history- won’t show up when I load game. Messaged customer service. It’s may 12 and they won’t reply to me in game chat or anything and I’ve asked several times about my missing $$ and NOTHING so that money is missing and they aren’t doing anything or even replying.
Chris
After making a redemption you can't access the site or play without reversing your redemption. You also can't deposit new funds while having a redemption. Do not trust this site under any circumstances
Chris S.
Well I’ve waited a lot longer then I usually do and still haven’t gotten my redemptions they did use to pay out with in 10 days but now I just don’t know I wanted to give them 5 stars but man I’m still waiting this has been the longest wait time so far it makes me feel like am I gonna get my redemptions or not idk mix feelings from this casino forsure got one of my redemption but won’t pay me my last redemption I wish I could give more stars but they make it hard
Cory
Absolute joke of a social casino. It’s sad reputable gaming companies collaborate with scam sites like this one, makes it hard to know which sites you can trust. This is another one of those “take your money with no hesitation and then do everything we can to not pay you your winnings” sites. Waited over two weeks after my redemption request to tell me I needed to provide proof of address then complained that I covered my personal finances on my bank statement, telling me to submit it unedited. Again, a joke of a casino. Stay far away