Ruben
The waiting game ....12 days and counting
Hi big shot games still has not gave me my little 100 sc redemption. 12 days and counting... will update my neg. Review if there is a change or if I receive my redemption F
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Bigshotgames (bigshotgames.com) has 68 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Ruben
Hi big shot games still has not gave me my little 100 sc redemption. 12 days and counting... will update my neg. Review if there is a change or if I receive my redemption F
customer
Still hasn’t paid me out
Trevor
They used to be good. Redemptions in a couple days but not anymore takes weeks for some reason. Edit, made another redemption hoping it would be faster this time. Its been 20 days since I put my last redemption in and nothing I'll update this when I receive it on how look it took. Edit #2 will be a month in couple of days still nothing.
Jessica R.
Redeemed 6/12 and am still waiting, received an email this morning that they updated payment systems so cancelled my redemption and had to redeem again.
customer
I’ve been waiting two weeks just for my redemption to get processed and it still hasn’t went through so do not waste your time of money.
William M Downey I.
Big Shot Games caught my attention with some incredible welcome offers. I was able to start playing in less than 5 minutes. I had a very exciting session with many highs and lows. My biggest win brought me up 750sc. I decided not to push my luck any further and started the redemption process. There were no options for withdrawal methods as the only choice was to have your winnings sent the card used for purchases on the platform. Satisfied, I submitted the redemption. They requested a picture of my ID, a document to show proof of address, and a photo of the payment card used for purchase. I submitted my state ID, current Chime checking account statement, and a screenshot of the digital card I used for the purchase, with some digits hidden. The checking account statement included the transaction history for the payment card. It's been 35 hours since I submitted my redemption and KYC documents and so far the redemption is pending and I haven't received any updates. I contacted support to ask if there were any additional documents I could upload to circumvent possible verification delays. The agent told me just chill and wait and everything will be good. That's where I'm at now. Update coming soon. UPDATE: July, 2 I still have not received my redemption. I keep getting the same story from support. I'm changing this review from 4 stars to 2 stars for now. I am genuinely concerned that I may not get paid. Update: July 7th HAVENT BEEN PAID AND THEY CANCELLED MY REDEMPTION. DO NOT DEPOSIT ANY FUNDS TO THIS PLACE.
halon
Over 2 weeks keep getting the run around now that I’m trying to redeem
John
STAY AWAY! THEY ARE DOING EVERYTHING TO NOT PAYOUT!!!!!!! THIS IS THEIR REPLY TO ME ASKING FOR MY MONEY - Because of this, we don't have a fixed timeframe for payouts. BE CAREFUL!!!!! THERE ARE OTHER PLACES TO PLAY THAT ARE LEGIT WITH 5 STARS AND PAYOUT WITHIN 24 HOURS!!!!!!!