BigScootsBigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.
BigScoots (bigscoots.com) has 165 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingInternet & Software · Carbondale, Illinois
Excellent
Internet & Software · Lincolnshire, Illinois
Excellent
Internet & Software · Naperville, Illinois
Excellent
Internet & Software · Chicago, Illinois
Excellent
165 approved reviews, newest moderated first
Arty
For years BigScoots team has gone above and beyond to support their clients, as well as help point you in the right direction. I also really appreciated when Zack from your team helped to rebuild my MariaDB after a failed update at 2pm on a Sunday!
Response from BigScootsMay 4, 2026
Thank you so much for sharing this! We’re really glad Zack and the team were able to step in and help when you needed it. We truly appreciate your continued trust in BigScoots.
dinojay2
Fast, reliable and always improving speed and quality. Any time we’ve had questions or needed help adding a site or making changes to an existing one they’ve been immediately helpful and knowledgeable. I would definitely recommend getting them to optimize site speed as well, they took care of it all.
Response from BigScootsMay 4, 2026
Thank you for the wonderful review! We’re so happy to hear you’ve had a smooth experience with our team and that our support and optimization services have been helpful. We truly appreciate your recommendation.
Heidi
I moved my website to Big Scoots from another host about a year or so ago. Since then I added another website for my primary business. Everything runs smooth and I have not once had an issue with my sites. Fo any support I have needed Big Scoots’ team has been very responsive and quick to help me out. Can’t recommend them enough!!
Response from BigScootsMay 4, 2026
Thank you for the wonderful feedback! We’re so happy to hear your move to BigScoots has gone smoothly and that you’ve had a great experience with our support team. We truly appreciate your recommendation.
VoIP R.
They are the best of the best!!! Their support service is almost instant, and they go above and beyond to help. I will never change from them!
Response from BigScootsMay 4, 2026
Thank you so much! We really appreciate your kind words and are so glad you’ve had such a great experience with our support team.
J. P.
My questions (big or small) are always answered promptly and fully! Thank you so much for a great customer service team. You’re more appreciated than you know!
Response from BigScootsMay 4, 2026
Thank you so much! We really appreciate your kind words and are glad our team has been able to help you promptly and thoroughly.
Rosilind J.
Excellent service every time
Response from BigScootsMay 5, 2026
Thank you! It means a lot to hear you’ve had excellent service every time.
Scott C.
Big Scoots has been amazing. My only regret is that I didn't move my sites to them years ago. I cannot say enough good things about the quality of tech support, the quality of hosting, and maybe most importantly, just how fast my websites are. You won't go wrong if you move your sites or build your new ones on BigScoots.
Response from BigScootsMay 5, 2026
Thank you so much for your thoughtful review! We’re glad to hear you’ve been pleased with the quality of our hosting and support, as well as your site performance. We truly value your trust and recommendation.
Michelle
They always go above and beyond
Response from BigScootsMay 5, 2026
Thank you for the great feedback! We’re glad our team has been able to go above and beyond for you.