BigScootsBigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.
BigScoots (bigscoots.com) has 165 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingInternet & Software · Carbondale, Illinois
Excellent
Internet & Software · Lincolnshire, Illinois
Excellent
Internet & Software · Naperville, Illinois
Excellent
Internet & Software · Chicago, Illinois
Excellent
165 approved reviews, newest moderated first
Raffaele D.
Love the level of service of Big Scoots. Every single time I've reached out, my issues have been resolved quickly and everyone is so friendly. You can't really ask for more!
Response from BigScootsMay 7, 2026
Thank you so much for the kind words! We’re so glad to hear our team has been able to provide quick, friendly support whenever you’ve needed us. We truly appreciate you being part of the BigScoots family!
Maggie H.
BigScoots is 100% reliable. I've been hosting with them for four years now and have zero complaints. The support team is quick to respond and always there to help with my requests.
Response from BigScootsMay 6, 2026
We really appreciate your support over the past four years! Happy to hear our team has been consistently helpful.
Whoa
I’ve never had any issues with BigScoots, and all my websites are hosted with them. What I truly appreciate is how responsive they are whenever something comes up. Every time I’ve reached out, I’ve received genuinely helpful and reliable customer service.
Response from BigScootsMay 6, 2026
Thank you so much for your kind words and for trusting us with your websites! We’re glad our team has been helpful whenever you’ve needed us.
Roxana M.
Great customer service!!
Response from BigScootsMay 6, 2026
We appreciate your support! Glad you’ve had a great experience!
Paula
The team is always quick to respond, and they often help me identify issues even when they’re not hosting-related.
Response from BigScootsMay 5, 2026
Thank you so much for your thoughtful review! We’re glad our team has been able to provide prompt support and assist beyond just hosting-related matters. We truly value your trust.
RO
I feel at peace that my website is in good hands. I have been with Bigscoots for years now and I’ve only had good experiences with the customer support.
Response from BigScootsMay 5, 2026
We really appreciate you sharing this. Thank you! It’s wonderful to hear you’ve had consistently positive experiences with our support team over the years.
Wade H.
Love everything about these guys. I've been with them for over a decade now. I only trust this hosting company.
Response from BigScootsMay 5, 2026
Thank you so much for your continued support over the years! We truly appreciate your trust and are grateful to have you with us.
Elizabeth M.
Fast, helpful, and knowledgeable!
Response from BigScootsMay 5, 2026
Thank you so much! We really appreciate your kind words.