Big Sandy Superstore Reviews | Read Customer Reviews of bigsandysuperstore.com

Big Sandy SuperstoreReviews of bigsandysuperstore.com

3.3678 reviews
Furniture Stores

Big Sandy Superstore

About Big Sandy Superstore

Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value.Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget.For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades.What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life.At Big Sandy Superstore, better living is always within reach.

Big Sandy Superstore (bigsandysuperstore.com) has 678 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: bigsandysuperstore.com
Website: bigsandysuperstore.com
Category: Furniture Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 79% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Big Sandy Superstore reviews

678 approved reviews, newest moderated first

SCOTT
Dec 28, 2016
Great Service
I ordered my item on a Monday I received it on a Thursday very professional very courteous just a great company to do business with.
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BRAD
Dec 28, 2016
Great service
Have always put my furniture where I wanted it and have always been friendly.
Response from Big Sandy SuperstoreDec 30, 2016
Brad, I would like to thank you for taking the time to give us your feedback.. We appreciate your business and look forward to working with you again in the future. Lacey Smith (Operations Manager Parkersburg)
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TAMMY
Dec 28, 2016
Home
Very professional, friendly and family like atmosphere. I would encourage if you're looking to purchase something give the Big Sandy family a shot...
Response from Big Sandy SuperstoreJan 1, 2017
Tammy, Thanks so much for your kind words! Your feedback is valued, and we look forward to seeing you again. Thanks, Shelly Lusk Operations Manager 740-894-4242
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JERRY
Dec 28, 2016
Status
Price is very good. However, status updates after the sale regarding shipping could stand much improvement
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BRANDON
Dec 28, 2016
Very helpful
Nice, friendly, and helpful
Response from Big Sandy SuperstoreJan 2, 2017
Hi Brandon! Thanks for taking the time to leave a review for us. I am pleased to hear we were able to help you out on your new purchase. If you need anything else please don't hesitate to come see us! Sincerely , Dave Akers Operations Manager Paintsville Big Sandy 606-788-7338
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DEJAY
Dec 28, 2016
great face to face service
met with use at the door and was professional towards me and my wife. will come back to that store on Winchester Ave. in Ashland Ky.
Response from Big Sandy SuperstoreDec 29, 2016
Thank you for shopping with us at the Ashland Big Sandy Outlet. We are so happy that you had a great experience with us and will enjoy working with you in the future.
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MERLE
Dec 28, 2016
Big Sandy Superstore Review
Great delivery services by Big Sandy Superstore - but, long wait for special orders from furniture factory.
Response from Big Sandy SuperstoreDec 29, 2016
Merle, Thank you so much for taking the time to review our store. We apologize for the inconvenience of having to wait on special order merchandise, we are always trying to help customers better understand that every manufacturer delivers on different time frames. We appreciate your patience and your business. Sincerely, Derek J. Operations Manager
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MICHELLE
Dec 28, 2016
Best experience as soon as we walked in the door!
Great place to shop! Love the Magnolia Collection!
Response from Big Sandy SuperstoreDec 29, 2016
Michelle, Thank you so much for your excellent review! We appreciate your compliments and hope to see you again soon. Sincerely, Derek J. Operations Manager
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