Skip to content

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

All categories Browse by state

Companies How it works For businesses

Search companies/

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

About

About Five Star Index
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Five Star Index. Reviews are the opinions of their authors, not of Five Star Index.

Terms of use
Privacy policy
Review guidelines
Contact

BigCommerce Reviews | Read Customer Reviews of bigcommerce.com

Home
Business Services
IT & Communication
BigCommerce

BigCommerceReviews of bigcommerce.com

2.6443 reviews
IT & Communication
11305 4 Points Dr, Austin, Texas

Call Directions Website

BigCommerce2.6

Reviews443 About Contact

Overall score

2.6 out of 5

Poor

Average of 443 reviews

Distribution

5★28%
4★9%
3★7%
2★6%
1★50%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 248-9325
bigcommerce.com
11305 4 Points DrAustin, TX 78726

Call Directions

About BigCommerce

BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands.

BigCommerce (bigcommerce.com) has 443 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: bigcommerce.com
Website: bigcommerce.com
Category: IT & Communication
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in IT & Communication, Texas

CompanyRatingReviews

Webinopoly.com
IT & Communication · Houston, Texas
Excellent
297 reviews
297
Thelinkagedigital
IT & Communication · Austin, Texas
Excellent
62 reviews
62
Tecdrives
IT & Communication · Texas
Excellent
68 reviews
68
AI App Builders
IT & Communication · Georgetown, Texas
Excellent
52 reviews
52

Call the company Directions Write a review

BigCommerce reviews

Showing 124 reviews with 5 stars · Clear filters

Sort

Apply

Owner L.
Mar 6, 2019
BIG C is the best!
BIG C is the best!
Report
Cory
Mar 6, 2019
Excellent
Excellent – no reservations, I would recommend this company to anyone.
Report
Christopher G.
Mar 6, 2019
Dynamic, Relevant & Receptive
It is our feeling that BigCommerce staff truly want to create an e-commence platform that works easily and effectively. Over the years we've been a client, we've seen increased attention to client suggestions, the addition of informative and interactive town hall meetings and user forums. They have also been responsive to feedback regarding communication about outages, etc. In such a growing and dynamic industry, we're constantly seeing BC make improvements and expansions to their core product to stay competitive and relevant while meeting the evolving demands of e-retailers.
Report
Micaël
Mar 6, 2019
Best Website Builder Platform Ever
Best Website Builder Platform Ever! Very complete, I do recommend BigCommerce for any Business size : )
Report
Margaret
Mar 6, 2019
Reliable, Professional Support Team
We appreciate being able to talk directly to a BigCommerce representative when we have questions. The BigCommerce support system is reliable and professional.
Report
LORRAINE
Mar 6, 2019
Very happy so far
Very happy so far. Excellent service.
Report
Natalie
Mar 6, 2019
Amazing Ecommerce Platform
Easy to use, awesome integrations, streamlines my business. Never had my site go down, they are always there to answer questions and help when needed. Highly recommend!
Report
Doug
Mar 6, 2019
Very pleased with product and support…
Very pleased with product and support is excellent.
Report

Previous 1…6 7 8 9 10…16 Next