BigCommerceReviews of bigcommerce.com

Big Commerce is great in so many ways. Never any down time. I never have to worry about the store being hacked. It's easy to maintain, make updates, take inventory, export names and addresses, track packages, compare stats, and even enter orders that come by mail. I haven't yet taken full advantage to all that can be done but after 3 years since launching, I have never had a bad experience--even with support.

BigCommerce has been good to work with. The e-commerce store is easy to manage.

Can’t even explain how simple it is to setup your website and get going. Customer service is very responsive. They also have a ton of resources, including video tutorials, on their website. I would highly recommend using them to get your e-commerce store setup.

Big Commerce is a nice platform that puts everything at your fingertips. The only part that I am not fond of, is there are few free templates, and if you want another template the prices are high. I realize that they are a one time fee, but at the same time, it just seems they can either 1. reduce the price, OR 2. have more free choices.

Fantastic, and so easy to use. 99 out of 100. Some better blog page design would get them 100 out of 100!

I love the Big Commerce platform. it is easy to learn and has a lot of rich features for SEO, photos, description & featured products. It has multiple options for sizes, colors, categories, sub categories. There is mobile customization, advanced checkout options that increases sales, a coupon option, email list integration and much more! Also they are constantly adding more features and will always answer your calls.This has really helped our air freshener business grow online. I have seen other platforms and used a few others, but. Big Commerce is the best!

We are good with Big Commerce. Our company store is seamless and very easy to modify, once set up.

I've been with BigCommerce for many years now and am very pleased. Their tech support is prompt, their platform is stable, their website and admin back end as a whole is very efficient and good value for money. I came from a WordPress cart, good God never again - don't touch them with a barge pole, so BigCommerce were a dream after that nightmare. My only grumble is there are lots of small things that could be improved but despite their town halls and forums, it takes a while for customer suggestions to be implemented, if they are taken up at all. My one complaint is when you choose and add "you can also buy this" products to up-sell from another product, the site shows you products that are out of stock, and you could unwittingly attach them if you don't realise they are out of stock. This is a pretty simple and obvious error IMO and I wish they'd address it as I sell hundreds of products and don't always know which ones have gone out of stock! I raised this on their forum and heard northing back :(