BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands.
BigCommerce (bigcommerce.com) has 443 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
bigcommerce.com
Website
bigcommerce.com
Category
IT & Communication
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
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Estaba buscando teletrabajo y me encontré una maravillosa oferta de esta empresa: poner puntuaciones positivas a sus empresas colaboradoras, concretamente me mencionan: Subdial. Como a parte de querer ser trabajadora tambien soy consumidora tengo que quejarme de esta falta de respeto a la sociedad. Que existan este tipo de empleos me parece tan increible como repugnante.
Pero lo que más me intriga esque ellos tengan esta nota aquí dedicándose a lo que se dedican...
JK
Jacques K.
This plateform works with fake sites which steal
This plateform work with fake sites, thieves that made on line merchant site to steal worldwide. Avoid any shop that is on Big Commerce plateform. The company who stole me is « Vêtements Hommes », a mafia ! Jacques Lauzel / France
MM
Mauro M.
La peggiore scelta che potevo fare per…
La peggiore scelta che potevo fare per la mia azienda. SCAPPATE !!!!! Non fate l'errore di trasferire il vostro e-commerce su questa piattaforma, non firmate contratti che vi incolano e appena saltate un pagamento vi mandato subito i costi di mora senza pietà!!! servizio pessimo sanno solo incassare soldi !! SCAPPATE
JW
Johan W.
BigCommerce themes
I agree fully with ChatGPT
BigCommerce themes are often perceived as not being as great as Shopify themes due to several **design, usability, and ecosystem differences** between the platforms. Here’s a breakdown of **why Shopify themes are often seen as superior**:
---
### 🔧 1. **Design Aesthetics and Modern UI**
* **Shopify themes** (especially from its official Theme Store) tend to look more polished, modern, and minimalistic out of the box.
* **BigCommerce themes**, including many premium ones, often look **outdated** or **cluttered**, resembling "Xmas trees" with too many elements fighting for attention (as you’ve rightly pointed out before).
---
### 🧱 2. **Theme Ecosystem and Market**
* **Shopify** has a massive third-party theme ecosystem with **hundreds of premium and niche themes** from leading developers like Out of the Sandbox, Pixel Union, and Archetype.
* **BigCommerce** has a **smaller selection of themes**, and the developers tend to reuse the same structures with minor design tweaks, which leads to a lack of variety.
* Many BigCommerce themes are **variations of Stencil’s basic framework** (Cornerstone), and feel like clones with new colours or font swaps.
---
### ⚙️ 3. **Customization Experience**
* **Shopify's Liquid** and theme architecture is well-documented, widely supported, and easier to customise with available resources.
* **BigCommerce’s Stencil** framework, while powerful, is harder to customise unless you’re technically skilled or hire a developer, especially for layout or navigation changes.
---
### 📲 4. **Mobile Optimization**
* Shopify themes are typically **better optimised for mobile**, with faster loading times, intuitive touch navigation, and responsive product grids.
* Some BigCommerce themes still struggle with **inconsistent mobile spacing, slow image rendering, or awkward side menus.**
---
### 💻 5. **Editing Interface**
* Shopify’s **drag-and-drop customizer (Sections & Blocks)** allows users to build and rearrange content easily without coding.
* BigCommerce’s **Page Builder is more limited**, and while improving, it lacks the fluid drag-and-drop freedom and modularity Shopify offers.
---
### 🌐 6. **Third-Party Integrations**
* Shopify themes work seamlessly with thousands of apps and features — reviews, upsells, filters — without breaking design.
* On BigCommerce, some apps may **break the layout** or require developer assistance to integrate properly with certain themes.
---
### 🛒 7. **Checkout Customisation**
* Shopify Plus allows full checkout customisation.
* BigCommerce has more **checkout flexibility by default**, but this often requires technical effort to match a premium look and feel.
---
### 🧠 Summary Table:
| Feature | Shopify | BigCommerce |
| ----------------------- | --------------------------------- | -------------------------------- |
| Theme Aesthetic Quality | ⭐⭐⭐⭐⭐ Modern, minimal, elegant | ⭐⭐ Often outdated, cluttered |
| Theme Variety | ⭐⭐⭐⭐⭐ Hundreds of diverse options | ⭐⭐ Limited, repetitive designs |
| Mobile Optimization | ⭐⭐⭐⭐ Very strong | ⭐⭐ Can be inconsistent |
| Drag-and-Drop Builder | ⭐⭐⭐⭐⭐ Powerful & user-friendly | ⭐⭐ Limited and less intuitive |
| Ecosystem Support | ⭐⭐⭐⭐⭐ Massive third-party support | ⭐⭐⭐ Smaller ecosystem |
| Customisation Ease | ⭐⭐⭐⭐ Easier for non-developers | ⭐⭐ Requires more technical skill |
---
### ✅ Final Verdict:
Shopify themes are designed with **conversion, aesthetics, and flexibility** in mind for **non-technical users**. BigCommerce themes, on the other hand, can be **powerful for developers**, but fall short in terms of **modern visuals, ease of use, and intuitive design** — unless heavily customised.
---
Would you like a list of modern, better-designed BigCommerce themes that offer **full-width layout** and **side navigation**, or custom theme developers in South Africa who can help you build one from scratch?
AW
aw
Hands down the worst CMS ever
Hands down the worst CMS ever. Works against search engines and makes ranking incredibly difficult. The blog system is trash and incredibly difficult to keep formatting. Shopify destroys this company in every way and both are subpar all though Shopify works great for SEO.
BB
BXL B.
To expensive
To expensive, most built in features are useless, filtering products to slow, searcj is very very bad.
TY
TY
THEY WILL LOCK U DOWN FOR SEVERAL YEARS, & GIVE NO SUPPORT
Terrible experience. BigCommerce paired me with a useless agency, charged me for 9 months, and never delivered a website. Customer service ignored me completely — I had to cancel my card just to stop the charges. Bad platform, even worse support. Avoid at all costs.
SS
sol S.
BIGCOMMERCE TAKES MORE AS YOU GROW — TOTAL RIP-OFF
TOTAL SCAM – STAY AWAY FROM BIGCOMMERCE. USE ANOTHER PLATFORM.
BigCommerce punishes your success. As your sales grow, they automatically upgrade your plan and charge you more — not because you choose to, but because they decide your growth means they deserve a bigger cut.
Their billing department is one of the worst I’ve ever dealt with — rude, inflexible, and completely unwilling to recognize mistakes. Don’t expect help or fairness. Even if you’re overcharged, they’ll waste your time on the phone and do nothing.
DO NOT make the mistake of building your store here. You’ll end up paying more just for doing well — and dealing with support that treats you like a nuisance. You’ve been warned.