Big Apple BuddyReviews of bigapplebuddy.com

Really professional service Keep to their promise and keep you always informed . Regards, Nico Gordon

I was nervous ordering an expensive electronic item from a service I had not tried however Big Apple Buddy thankfully were a dream to transact with. I was kept informed all through the procurement and delivery process and my goods landed fast from New York to Australia, in perfect condition. All domestic customs costs were clearly estimated in the process, and I was able to make additional local tax payments fast, ensuring delivery was not delayed. I am not one for writing reviews, but the manner in which I was treated in my transaction with Big Apple Buddy and the speed and efficiency of the service warrants major praise. I would not hesitate to use them again, and Phillis Chan and the founders of Big Apple Buddy have set the bar very high for online shopping services everywhere to try and be as good!

Absolutely perfect Not necessarily a simple situation: delivery of a product from the USA to France, not imported by the manufacturer. The delivery was impeccable and what can I say about the customer service... There was a glitch during delivery and the customer service was way above the standards of customer services we know in France. Listening, caring, active, reactive... I'm impressed and I'll definitely call on them for my next import if the product is in the catalog! A huge thank you to the whole team!

the order has been correctly processed and delivered. No damages or delays. The quality of the product was excellent. the communication/service with the company was excellent. Many thanks to Phillis Chan. Charlotte Issa, Frankfurt, Germany

Great service!! I live in the Netherlands and the customer service (Phillis) aswell as the shipping and track service from FedEx, it was all perfect. I really would recommend Big Apple Buddy!

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This is by far the best customer service, Original premium items, which ship to the UK by Fedex that makes it easy to track, excellent customer service

Products sealed, well packaged and fast delivery.