Big 5 Sporting GoodsReviews of big5sportinggoods.com

Big 5 Sporting Goods

About Big 5 Sporting Goods

Find BIG brands for low prices in sporting gear, fitness equipment, active apparel, and sport-specific shoes and cleats. Buy online or in-store!

Big 5 Sporting Goods (big5sportinggoods.com) has 40 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Showing 3 reviews with 2 stars · Clear filters

Stretch A.
Mar 20, 2026
Poor customer service was treated like…
Poor customer service was treated like I was a thief following me around the whole store.
Dani
Sep 6, 2024
Slow order
Ordered shoes on 8/31, SIX DAYS AGO They took the money out on 8/31 and it was pending for days on my debit card, then apparently the authorization dropped off and I didn't know. They drafted it again yesterday, which caused huge problems at the bank. Shoes have been paid for and order has still not been shipped. Might be a scam. Don't use this company if you need anything fast. I could have gotten a shipment from China by now
Rebecca
Sep 2, 2022
10:30 am young clerk in black shirt
The assist manager at the Lewiston, WA was very kind and helpful for the purchases that we got today for $150. The staff usually is very nice with an exception of one young man in a black shirt. My elderly husband needed to use the restroom and was told to go to the Staples store next door. Staples I am sure did not appreciate this. I think when a customer comes in, they should be able to use the restroom. I am filing a complaint with the city and county on this because it may be illegal in Idaho. If it is not at least it is bad PR.