Bidfta.comReviews of bidfta.com

Bid on two storage sheds at Edwin C Moses. Both times I arrived and the item was not there. Employee said "stuff disappears all the time here" so I turn my search to FB and find an identical listing to the 2nd shed, photos and all. I for some reason bid on and won a third shed listed as "Brand New". The listing had no photos there than the manufacturers info copy and pasted. When my receipt for the item arrived the listing suddenly has "incomplete item" added to the description with two new photos of the 1 box. They will not refund and basically I am out $1K for half a shed. I've purchased a number of items from other locations with no issues, this location is shady as it gets ALWAYS, someone with similar issues as mine at the checkout area.

I purchased about ten items from them over a two month period. Eight of the items were as described. We all like getting a good deal. They were all brand new condition. I then bought two oak chairs brand new. I get the home and the chairs are mid century modern, not oak Fortunately, my wife liked them so no harm no foul. The original box for the oak chairs contained the wrong chairs, thus an employee or someone along the line switched out the chairs. Now the last straw. I recently won an auction for a galano avaro nightstand. I get it home and not only is it the wrong item and damaged, but there are zero instructions on how to assemble what I brought home. I contact the company and Landis tells me I should have checked my item, unboxed the item, to inspect to make sure I received what I purchased before I left the disgusting warehouse. There are like 25 pieces jammed into this box that was obviously opened and re taped. So, I’m out $49 so not the end of the world but remember, if it sounds too good to be true, it usually is.

When winning a pallet auction the MSRP was way off on the items I received, and you are basically buying a large box of trash. I bought 9 pallets for a total of $1300 after fees and only one I could Sell. they were so bad I wished they hadn't seen some of my pallets because I would have just left them. Let my mistake help you for the future. I won't do that again.

I picked up 3 items at the Edwin C Moses location earlier today. These were listed as "Brand New". The employee that checked me out informed this was a new policy, and that refunds would be given only if the item listed was the wrong item. I specifically asked about "what if a brand new item was missing parts or incorrectly graded", he told me I would had to contact customer support. Guess what, two items were missing critical parts, and one was definitely used. Customer support tells me the policy is the same it has always been. It seems like this location has its own policies, which can change at any time, even after you pay for your items.

I recently won an auction on BidFTA for what was clearly listed as a Logitech G815 mechanical keyboard — a premium product that retails for around $130. I placed bids appropriate for that item, expecting to receive what was advertised. However, when I arrived to pick it up, I was handed a Logitech MK270, a basic wireless keyboard/mouse combo worth about $30. To make matters worse, the final price I paid was nearly the same as what a brand new MK270 would cost in stores — completely defeating the purpose of using BidFTA in the first place. When I reached out, BidFTA refused to offer any refund or resolution, citing their "As-Is" policy. But this goes beyond normal "as-is" expectations — this was a completely different product than what was listed. That’s not a condition issue — it’s false advertising. Their current system enables a dangerous loophole. For example, they could list an iPhone in the auction title and description, then give you a TCL Flip 2 at pickup — and still claim it’s valid under “As-Is” because technically both are “cell phones.” This kind of setup opens the door for bait-and-switch practices, and BidFTA takes zero accountability when it happens. Be warned: you are not just bidding — you’re gambling. There’s no guarantee you’ll receive the item as described, and their policies are built to protect them, not the customer. I will not be using this service again, and I strongly caution others to think twice before placing a bid.

I bought a DZ Strad Viola and to be fair it was listed in as in condition. they listed retail price at $1600. Opened it at home and discovered it was not DZ Strad brand, but rather a Cremona brand worth over $1000 less than listed. Then I noticed it is a violin and not a viola! All one had to do was open the case and read the tags. They either did not and took a very wild guess or were deliberately deceptive. I have bought several things through BidFTA that were reasonable, but this was totally unacceptable and i have lost trust in this organization

Buyer Beware! I bought a make up vanity with lighted mirror that was deemed as "good condition" that should have been marked as "as is" or better yet "trashed". Pieces were completely broken in 2, drawers had entire corners missing and the mirror was completely shattered. When I sent an email, they told me I needed to open the box and check everything before I left as per their policy. Pretty sure that should be their job since they are supposedly checking the item to determine what condition it is in. This box was Extremely heavy and had hundreds of pieces parts in it. There is no way I could have gone through all of this there before leaving. The mirror was in a separate package and was obviously never opened to be checked. I understand the prices are low and do expect things not to be perfect but don't mark them as good condition when it is basically garbage. This is nothing but a trap for the consumer. Bait and switch to say the least. Don't waste your hard earned money and time with this place.

How is this place still in business?!?! They list items online showing stock photos in full detail as if you were buying the item new. If they show any photo of the item you actually are bidding on it barely shows the item and you cannot see the condition. Some listings they are too lazy to even take the item out of the box. They make excuses saying with the volume of items they list they cannot take detailed photos. This is their JOB! Listing an item as "brand new" that is outside of the package and opened plus missing items is not new! You are not allowed to open packages until after you have checked out at the front. The only space they give you to inspect your items are two small tables at the front of the store. Workers ignore you while you're standing there waiting to speak with someone if your item has an issue and you need a refund. If you ask for assistance finding your items they act as though you are bothering them. My experience in the past week is over half of the money I spent ,$250 worth my items are in poor condition. Items listed as new condition that aren't even in the original package. Good Condition items that are damaged and cannot be used. When I demanded a refund the rude manager had the nerve to tell me they do not sell packages, just the items. She refused to refund me. If you look at their website it clearly states a new item is in its original package sealed. Manager told me to reach support for assistance refund.. You may as well forget any help from support. They copy and paste "policy" then will ignore your emails from the support ticket. If they are claiming something is Brand new, newsflash new would be in it's original package. Trying to get a refund from them is ridiculous!!! Even when you have proof they misrepresented (false advertisement) the item showing the stock photos and not clearly showing the item you actually get. I hope they get shut down! They are theives stealing from people!!!