customer
Poor customer service, incompetent, potential scam
They repeatedly sold the same items in successive auctions causing confusion and frustration among bidders. They have not shipped my items after more than 10 days. They have not contacted me about shipping. They have not answered a single email after repeated queries. Update, Sept. 28 They refunded the money they took from the bogus auction. That is good. They continue to lie. Sept. 6 they said the item was shipped and tracking was provided. Then they said there was no tracking. On Sept. 21 they sent me tracking info. No items have been shipped. I am starting to believe they never had the claimed items and it was an internet scam start to finish. Why do they keep saying they will do things when they clearly are not? Either grossly incompetent at their business or very bad scammers.
Response from Bidding Is Open | Online Auction & Service SolutionsSep 6, 2026
Hi there, I apologize for the confusion and completely understand your frustration. Your order was packed, shipped, and tracking was provided via email last week. Please check your spam folder if you didn’t receive it. Due to a mistake on our end, you were never charged for the cost of shipping and the tracking sat dormant. Once it was brought to my attention, I identified the issue and paid for all the shipping charges personally. The package is on its way through and we covered the cost of shipping to apologize for the confusion. You will not be charged for shipping. We emailed all the customers the other day explaining the situation and apologizing for any Inconvenience but they could expect tracking updates shortly. Your order has shipped, it’s with USPS and you should receive it shortly! Thanks again for participating and I hope you enjoy your winnings. I want to personally apologize for the technical difficulties and unsatisfactory communication regarding your order. We will do better.