Bidding Is Open | Online Auction & Service SolutionsReviews of biddingisopen.com

It has been over30 days since auction has ended and I have yet to receive my item.

No communication. No one answers phone. Straight to voicemail. No response from email, texts or calls. They took my money and never sent products

reading several 1 star reviews explains it about as well as I could. won more items than i cared to (dang trigger finger anyway) and was promptly charged for items won that evening. the only communication is a high-end, surprisingly adaptive AI saying I would have shipping quotes shortly, which was then extended to 7-10 business days. which then became a link to check the pricing for said shipping, but was also dated the day after my card was charged for the shipping. I finally received and accepted the shipping cost (card already charged so felt I needed to catch up) and waited for the UPS tracking site to display something more than label created. AI continues to tell me check status, UPS still shows label created. today it instructs me to contact my credit card company for a dispute before I run out of time. was this legit in the first place? going on over 3 wks and all I have is 2 good sized charges w/ no product or signs of shipment to me. maybe should have known or checked reviews first.

Won a clock three weeks ago and entered my shipping information as instructed. Have received no updates on its status. Have received no response to my phone messages or email messages. Where’s my clock?

I am still trying to figure out how to get the auction I won. I have sent email and tried to contact you. know one has got back to me.

While their work and descriptions are top-tier, their follow-through and responsiveness need major improvement! Won large number of clocks in auction on August 25th. At conclusion of auction they send out an email to click on a link to schedule pick up. Oops the link doesn't work. I am an out of town buyer. I have left countless voicemails and emails with absolutely no response. What happen to customer service? They were paid promptly at end of auction- so I guess there is no need to go out of there way to respond. So sad... HIBID IS INVOLVED AND I WILL MAKE SURE EVERYONE KNOWS WHAT A HORRIBLE EXPERIENCE.

I've been charged for my items and still received no communication as to how they will be shipped, how I will pay for shipping, when they might be shipped, etc, and this is after reaching out to the seller twice in the week since the auction closed. This could still work out and be a satisfactory transaction but a the moment I am very dissatisfied. This is my first experience with this kind of auction and it's not been good. UPDATE - the seller responded to this review with some reassurance that preparation for shipment is in progress. The response is appreciated. I will update this feedback as things progress. UPDATE - 10 days later and still no further update or response for this seller. 1 star is too many.

Tried to bid , on two auctions both times , auction ended no invoice. , called multiple times , emailed multiple times no response , called hibid support “we only run the platform “ and they suggest to call auctioneer. Waste of time .