Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...
Bicycle Booth (bicyclebooth.com) has 484 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Bryanne H.
We received the item that came directly packaged from China. When we attempted the return the item due to poor fit via instructions they sent, it was not recieved by the company and returned to us. We had to pay to ship it and pay the receiving fee. Contact with customer service to have any recourse has been a giant stall tactic. Buyer beware!
Ryan
Truly awful customer service. Chris T took more than a month to tell me the order hadn’t shipped and they would require additional payment to do so. They do not answer their phone or respond to emails.
Lubna S.
I will never do business with them again. For me this review is about moral integrity. I never received my product. I reached out to customer service and they never shipped the product nor provided a tracking number, and when I requested a refund, they said they couldn't because they shipped the product already (which was a lie because no tracking number was provided). They are not an honest business practice. I was lied to several times. When a customer pays for their product, they should receive it; however they just took payment and provided no product!
Ken G.
I ordered a bicycle jersey. A month later, it still hadn't shipped, so I asked for a refund. They responded that the jersey was in production and would ship soon! Two weeks later, nothing, so I again asked for a refund. They responded that the jersey had shipped, they were just waiting for a tracking number to update my order status. I got tired of being strung along without any evidence of progress, and my requests for refunds being ignored. I ultimately filed a dispute with my credit card company.
Mark N.
Don’t use them. Horrible customer service Sizes are not remotely close to what they should be. Still fighting with them to get my refund. Horrible company! I could get my jersey on. It said large on the label it felt like female small!!
Marta B.
I ordered set (bibs and jersey) with extra sleeveless jersey that turned out to be too small. I contacted customer service and they sent me the P.O. Box address to sent the item back. I shipped the jersey and when the package was delivered to their address it was in P.O. box for 3 weeks because nobody was bother to collected the package from P.O. box. I'm emailing with customer service for last 2 months and they constantly apologizing and promising they will expedite my refund request as soon as they receive the package. They were just stalling. Now the package returned to my address. I stuck now with too small jersey and on top of that I'm short another $17 for shipping jersey to them. DON'T BUY FROM THIS COMPANY!!! THEY ARE NOTHING BUT SCAMMERS. They quality is questionable as well. Their stuff are send from China and takes forever to be delivered to you. Stay away from this company!!!!
Carmel
I ordered a black shirt but it turned out purple. Drop shipment from china. Not possible to return.
Thomas T.
I ordered $300 of bibs for cycling and a triathlon and all were way too short to be able to wear and even though I shipped them back via their instructions and had confirmation they were delivered Bicycle Booth never responded. I had to have my bank credit me back. Fraudulent company selling incredibly cheap clothes. Avoid.
