Bicycle BoothReviews of bicyclebooth.com

Response from Bicycle BoothDec 20, 2020

Hello David, Thank you for your kind review. We can assure you that we are a legit company and we have already delivered thousands of orders. As I checked your case is being handled by one of our customer service representative and already provided your tracking number and the link where you can track it. Also our system sent you an automatic shipping confirmation email. You can check your spam inbox, Incase you did not receive it, you can always reach out to us and we will be happy to assist you. Once again, our sincerest apologies for all the inconvenience this has caused you and hoping to be able to atone for all of this trouble. Happy Holidays! Team Bicycle Booth

Response from Bicycle BoothDec 21, 2020

Thank you for reaching out and We sincerely apologies for the delay. We strongly suggest that you contact us at [email protected] or if a representative is already at your case we'll make sure that it'll be resolved in a win/win situation. We are confident that we will resolve this matter. Team bicycle booth.

Response from Bicycle BoothDec 19, 2020

Hello Mel, Sorry to hear about your bad experience. We already inspected your case and found out that you are being handled by one of our sales representative though we are sure that your case will be resolved and all ways to help will be offered to you, we would like to reassure you that our Management is closely monitoring your case and won't be taken any less than important and urgent. If your item does not fit you, we have a customer friendly Exchange policy, you may want to avail it? Please call us on +1 888-427-9348 Our phone support is now available from 8 AM to 4PM EST. Looking forward in resolving your problem. Team Bicycle Booth

Response from Bicycle BoothDec 17, 2020

Hi William, Thank you for your kind remarks and sincerely appreciate your feedback, We have visited your case and we have found out that you have been refunded a weeks back prior to your review and that your case was being handled by one of our sales representative consistently. We sincerely apologize for the inconvenience this has caused you and we will use your feedback to improve our products and services. Should you need any further assistance, you may reach out to us at [email protected] and we'll make sure to attend to your needs however possible. We wish you good health and Happy Holidays! Team Bicycle Booth

Response from Bicycle BoothDec 12, 2020

Hi David, Thank you so much for taking the time out to share your experience with us, We inspected your case and we found out that you are being handled diligently by one of our sales representative , while we are sure that your issue will be resolved we want to let you know that we are closely monitoring your case and are humbly requesting for you to respond to the numerous emails we have been sending ,unfortunately none of them receive a response from you. If you are not able to receive our emails you may send us a message at [email protected] we will be eagerly waiting for your message. Looking forward in resolving your problem. Team Bicycle Booth

Response from Bicycle BoothDec 10, 2020

Hi Meg, Thank you so much for your kind remarks, We already inspected your case and found out that you are being handled by one of our sales representative though we are sure that your case will be resolved and all ways to help will be offered to you, we would like to reassure you that our Management is closely monitoring your case and won't be taken any less than important and urgent. Once again, our sincerest apologies for all the inconvenience this has caused you and hoping to be able to atone for all of this trouble. Thank you so much for your kind understanding and support. Team Bicycle Booth

Response from Bicycle BoothNov 11, 2020

Hello Darth, We sincerely appreciate you taking the time out to share your experience with us. However, we can not find any order number connected to your name,therefore we can not reach out to you to offer assistance, would you be so kind to contact us at [email protected] and mention your order number. We are sure to answer all our requests and offer a solution to your problem. Thank you Darth, this feedback will be a great help for us to improve. Cheers! Bicycle Booth Team

Response from Bicycle BoothNov 11, 2020

Hello Robert, We apologize for the delay in the refund process and we understand your frustration. However, we are true to our words and have refunded you accordingly. Team Bicycle Booth!