Beyond PolishSince we launched in 2014, Beyond Polish has grown into a flourishing family business with a team of passionate and dedicated people. Our team is devoted to handpicking quality products, curating inspiring collections, and discovering brands you desire. We offer a wide variety of products from top names including OPI, CND, Essie, NYX Professional Makeup, and more.
Beyond Polish (beyondpolish.com) has 168 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sharon D.
Awesome customer service! This was my first order from Beyond Polish. Unfortunately one of the bottle broke while in transit. I contacted customer service and they responded in minutes and immediately sent a replacement. They seem to really appreciate their customers. Looking forward to new orders in the future!
Claudia
I placed my first order with Beyond Polish and they were incredibly helpful. I could not find my confirmation email and their customer service was wonderful in tracking my order down and keeping me updated. I will definitely be ordering from them again soon!
Chelsea F.
I placed my first order with beyond polish over the thanksgiving weekend, and about a week later it still had not moved from the post office in CA I messaged customer service and they responded promptly and were extremely nice saying the would contact the post office to check on the status two days later I had my package, would definitely buy from them again!
gladys S.
I placed an order about a month ago for Essie nail polish because the prices are unbelievable online. After placing my order, I decided to read reviews on the company and was shocked to see all the negative reviews. I immediately contacted customer service and demanded that they cancel my order and refund me my money. I received a prompt reply from them and they graciously cancelled the order and refunded me my money. About a week ago, I received a package in the mail that I was not expecting what so ever! It was from this company with my original order, a gift card, and a HAND WRITTEN card. The card apologized for the reviews I read that discouraged me from purchasing from this site, the order was on them, and the gift card was to try their products again. I am beyond impressed with the level of customer service. This company did not have to do what they did and I greatly appreciate the unexpected package. I recommend this company to those looking for cheap, quality nail polish and excellent customer service!
Yoli R.
As a means of introduction, I'm contemplating the idea of becoming a nail technician/opening a salon and have been shopping around quite a bit. So far, I've placed three orders from Beyond Polish to includ polishes from CND Shellac, CND Vynilux, OPI Infinite Shine, and Essie along with other spa products. I HIGHLY RECOMMEND THIS SITE. CONCERN Candidly speaking, I was a tad concerned about ordering products from Beyond Polish given the negative reviews claiming the site sells counterfeit products and lacks a responsive customer service line...Then Beyond Polish had a 15% discount coupon for Labor Day and I couldn't resist indulging. I'm so glad I did! CUSTOMER SERVICE My first order included CND Vynilux in Cream Puff and Romantique. At first I thought the site had ripped me off. The polishes seemed thick and gloopy. I contacted BP and the issue was immediately addressed. BP offered a refund. "THE FIX FOR CND VYNILUX" --> WATER MARBLE SUCCESS Not trusting my lack of expertise in polishworld, I went to stores that sell CND Vynilux (compared products vis a vis) and talked to technicians ultimately realizing that vynilux is more viscous than traditional lacquer. Per others' advice, I went on to buy polish thinner [seche viterom another professional supplier] and adjusted CND Vynilux to my desired level of consistency. I was able to perform American manicure (which lasted 8 days) and even watermarble with these polishes!! Yeeeaaah...you can't do that with low quality polishes. OTHER PRODUCTS PURCHASED I've meticulously checked and tested all items received, comparing them vis a vis with the same products sold at various professional beauty suppliers. As additional precautions, I asked technicians about how to check the originality of items and researched the likelihood [and potential consequences for/of] an American distributor selling counterfeit/outdated polishes. I encourage anyone to do this research, but here is a spoiler alert: THE POLISHE ARE FINE. Not only are the products sold at BP as described and well-packaged. Their prices can be very competitive when theoffers special discounts. For starters, one gets 20% off on one's first purchase for signing on the site.
Delilah J.
I was hesitant to order from Beyond Polish after reading a few reviews. After noticing the competitive and affordable prices (best prices online), I thought how is this possible? Despite my doubts, I placed my order and received a package. Each polish was carefully wrapped in bubble wrap. My polishes arrived safely and in a timely manner. I ordered a few polishes from the OPI Iceland collection and everything checks out! I didn't have a problem with any of my polishes and will continue to shop from Beyond Polish!
