beycome.comReviews of beycome.com

WE LISTED WITH BYCOME AND WERE NOT GETTING ANY CALLS. I HAD SEVERAL FRIENDS MAKE AN ATTEMPT TO INQUIRE ABOUT MY LISTING. THEY WERE REFERRED TO A REAL ESTATE BROKER IN ANOTHER COUNTY OTHER THAN MY COUNTY. I NEVER GOT ANY NOTIFICATION ABOUT THE SEVERAL FRIENDS THAT INQUIRED ABOUT MY HOUSE.

For the love of God, please, please, PLEASE be smarter than i was and do not use this company. Their call center is in another country, trying to get any answers or help if you have a problem is futile. Customer service (always seemed to be “Scott”) has a list of standard responses to questions and will not deviate from that answer, regardless of how useless the answer is. The way their system is set up you have to pay before reading the agreement. After reading the agreement and not liking what i read, I cancelled my order within 15 mins, before signing the agreement. I was assured that was cancelled and that I would be refunded. 13 days later there was still no refund, again “Scott” answered my call. Again he assured me that a refund would be issued in 10-13 days. He was unable to provide me with a cancellation number, an employee number, or any other way of referencing the interaction. He wouldn’t transfer me to a supervisor, said there were “none available.” Use someone local that you can actually speak to, it might cost a little more but well worth it.

Unfortunately, our experience with Beycome was disappointing on several levels. Here are just a few key issues: - Misleading Advertising About ShowingTime Access: Beycome claims to offer ShowingTime in markets where it's available, but after signing up—even though our MLS (Greater Greenville) supports ShowingTime—we were told our package did not include it. This limitation was never disclosed upfront. I received conflicting explanations from different representatives: one said it would be active within 24 hours, another claimed ShowingTime isn’t compatible with our MLS (which I verified was false by contacting ShowingTime directly), and a third said it simply wasn’t available with our package. It felt misleading and disorganized, and we still don't really know the situation there, and which answer is "correct." -Incomplete or Incorrect MLS Updates: I submitted multiple requests to update our MLS listing description, but changes were either ignored, partially applied, or implemented incorrectly. I had to follow up several times, which was frustrating and time-consuming. - Poor Communication and Missed Calls: I scheduled three phone calls with agents—only one of which (the pre-signup call) was ever completed. After signing up, I received no callbacks for the remaining two appointments. Whether coincidental or not, it left the impression that they only prioritize communication until they’ve secured your payment. - Incorrect Title Company Information: Although we entered our own title company’s details clearly during setup, Beycome’s affiliated title company remained listed in the MLS. After asking the agent about this, the answer was, "that goes in there no matter what." This led to confusion during closing prep. If Beycome collects this information up front, why isn’t it actually used? - No Option to Schedule Listing Date: The website doesn’t warn that your listing goes live immediately upon setup. There’s no option to schedule a future go-live date, which is problematic for sellers trying to prep their listing in advance. We had to request the listing be temporarily removed from the market, which added unnecessary days-on-market—an outcome most sellers try to avoid. When I called to ask if this could be reversed to avoid accumulating “days on market,” I was told no—because “we already paid the MLS fee.” This is a critical limitation that isn’t mentioned on the site. -Important Emails Ignored: Closing prep documents and instructions sent to the provided email (contact@beycome) were never acknowledged or forwarded to us. Thankfully, we are experienced sellers and eventually told the buyer’s agent to disregard those instructions. Otherwise, our closing likely would have been delayed. - Customer Support Was Lacking: Many of the agents we spoke with didn’t understand the issues, gave conflicting information, or weren’t able to resolve them. Several also had such heavy accents that phone communication became difficult, especially given the complexity of the problems we were facing. In the end, we did manage to sell our home—but not without a lot of unnecessary stress and oversight on our part. The service felt disjointed and poorly supported. We would not use Beycome again, nor would we recommend them to others.

No answer at customer service, no answer in online chat, no one called at the scheduled call time, it is impossible to upload the required documentation after you pay.

Hey you guys, I want to purchase a property at 916 Bern St. New Bern, N.C. who is to listen to me and receive my offer or my acceptance? I live now in Spain, an USAF VET. and would like to purchase this property. Can you help me???? Thanks, John.

It is a scam company, when you list your house after payment, two weeks later, your house listing shows a very bad house pictures. You called them to correct this mistake, they replied you they should do it tomorrow.

Crappy software, they lie to you, customer service manned by human robots. Spent hours uploading pictures, descriptions and filling out forms which got lost. So glad I cancelled. If signing up was terrible, imagine the ongoing service.

tried to put up my listing on beycome. their website is atrocious... page wouldn't load, then contacted customer service who, most of the time, would put me on hold for 15-20min and then came back with the same nonesense, saying "you need to remove certain words from the listing description." Meanwhile, we've removed almost everything and it still didn't allow the listing to go through. They just have an automated bot responding to emails regurgitating the same thing. 1 day later, had to take it down and ask for a refund. Can't play these games with support anymore.