BEX creates lightweight polarized sunglasses, apparel, and accessories for the active lifestyle. Style and performance, redefined.
BEX Sunglasses (bexsunglasses.com) has 191 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Heston H.
They lasted three days and just wearing them they broke
Response from BEX SunglassesNov 3, 2025
We are so sorry to hear about your sunglasses. We would be more than happy to offer you a warranty for a brand new pair. Please email [email protected] so we can work on getting this warranty processed for you.
Emmy R.
i order oct 1, the informations i have from ups its thats my sunglasses are not shipped yet . i can understand but i email 2 times to know whats happen and i have no answerr
Response from BEX SunglassesOct 21, 2025
We are so sorry to hear about your experience. Your satisfaction is our top priority here at BEX. Please reach out to us at [email protected] and we will get you taken care of. Looking forward to hearing from you.
Randy B.
BEX sunglasses are trash. This is my second pair of them. I tried to do a warranty on it. If you do not have your receipt they will not honor them. I’ve had the sunglasses for one month. My advice is go back to Oakley or Ray band. Bex is a joke if I could give this place is zero I would but I had to give it one.
Response from BEX SunglassesApr 9, 2025
We are so sorry to hear about your experience. Your satisfaction is our top priority here at BEX. Please reach out to us at [email protected] and we will get you taken care of. Looking forward to hearing from you.
Tayden W.
I ordered 2 pairs of glasses and still have only got one pair. Been waiting for a month. I don’t know when I’ll get my second in the mail
Response from BEX SunglassesApr 9, 2025
We are so sorry to hear you only received one pair. We did have the second pair sent out and it looks like it should've been delivered on March 6th. Please reach out to [email protected] if you need anything else.
Sidney B.
Never given the 10% for signing up?
Response from BEX SunglassesApr 9, 2025
We are so sorry about that! We have just refunded you $16.90 for the 10% discount. Please reach out to [email protected] if you need anything else.
Jsvier G.
I ordered A Blk Cap and Received a White Cap , I was looking forward to wearing that cap at the Dallas Cowboys Game to match a shirt I bought , now I have to return and wait for Correct color , really bad impression for first time customer . 😤😠
Cody H.
Bought a pair had them 4 months and the frame on the ear piece broke called customer service and emailed them but all I could get them to do is offer a discount on a new pair there is a 2 year warranty on them but they dont stand by that warranty when you look them up it says the frame is break resistant with memory spring technology well they do break and the warranty is not there they should just go a head and say we will discount your next pair if they break because of the materials we use
Cameron K.
had a frame break while on my hat, defect in material, sent the warranty email 3 weeks ago... no reply, sunglasses were 3 weeks old
Response from BEX SunglassesJan 10, 2019
That is frustrating. Sorry to hear about your experience. We have heard from you and would love to replace the glasses. We're just waiting on the items from your end to get it taken care of and fixed. Hope to see it come through soon. Let us know if you have any difficulties or questions.
