Rev. Jack C.
Good customer care and follow-up.
Good customer care and follow-up.
Response from Better Way HealthDec 18, 2023
Thanks so much for the 5-star review, Rev. Jack! It's our honor and pleasure to serve you at Better Way Health!

Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Rev. Jack C.
Good customer care and follow-up.
Response from Better Way HealthDec 18, 2023
Thanks so much for the 5-star review, Rev. Jack! It's our honor and pleasure to serve you at Better Way Health!
Charlene G.
Customer service was so helpful and eager to solve problems. Very positive experience. Text messages are great which gives you time to make any edits in subscriptions. Products are fantastic!
Response from Better Way HealthDec 18, 2023
We love hearing that you had a positive experience, and thank you so much for the excellent feedback, Charlene! We consistently strive to provide each customer with outstanding service, and it sounds like we did just that. It's our honor to serve you and provide you with quality supplements at Better Way Health!
Catherine
My question related to drug interactions with Beta Glucans. The support representative gave me as much information as he had, and provided a very prompt reply to my inquiry, which was important because my PCP had just put me on new drugs. The basic answer to my question was that no one knew the answer (further study was necessary) but at least then I knew what I needed to do.
Response from Better Way HealthDec 18, 2023
Catherine, thank you so much for the great feedback! We are so happy to hear that our amazing customer experience team was able to assist you promptly with as much information as possible regarding your question. It's our pleasure to serve you at Better Way Health!
Martha H.
First of all I called before you opened . Sharlene called me back when you opened .I was impressed as I had not left a message. Now that’s customer service a rare thing these days.She helped me out . I have always been impressed with your company. This just reiterated it .
Response from Better Way HealthDec 18, 2023
Martha, we love to hear this! We always strive to provide each customer with outstanding service because we genuinely care for them and their needs. We appreciate you, and it's an honor to serve you at Better Way Health!
Doris
I needed to change my shipping address last minute. They took care of it for me and let me know when it was completed.
Response from Better Way HealthDec 18, 2023
Thanks for the excellent feedback, Doris! We love hearing that we were able to quickly assist you, and we hope to continue meeting your expectations in the future. It's a joy to serve you at Better Way Health!
Mervyn
Quick response.
Response from Better Way HealthDec 18, 2023
Excellent review, Mervyn! We are so thrilled to hear that you had an Amazing Customer Experience. We appreciate you, and it's a joy to serve you at Better Way Health!
DAVID G.
I had an issue about my order being sent to to my old address when I was moving ,I talked to a representative on the phone and they are sending a new order to my new address He was very understanding.
Response from Better Way HealthDec 19, 2023
David, thank you so much for the 5-star review. It was a pleasure serving you, and we can't thank you enough for choosing Better Way Health!
Judy
She was so nice and helpful
Response from Better Way HealthDec 16, 2023
Judy, we love to hear this! We are always striving to provide each customer with outstanding service because we genuinely care for our customers and their needs. Thank you for letting us serve you at Better Way Health!