Janice
Very helpful to have a Live Chat.
Very helpful to have a Live Chat.
Response from Better Way HealthMar 31, 2022
Chat is a wonderful thing! It was nice to chat with you, Janice. Please reach out anytime. Thanks for the 5-star review

Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Janice
Very helpful to have a Live Chat.
Response from Better Way HealthMar 31, 2022
Chat is a wonderful thing! It was nice to chat with you, Janice. Please reach out anytime. Thanks for the 5-star review
Ellen C.
Due to my many medical conditions, I must be very cautious when adding supplements. As soon as Better Way Health's ONCO~ADJUNCT PATHWAY 2 and PATHWAY 3 were highly recommended to me, I called customer support with a myriad of questions. I can't say enough positive comments... or express the gratitude I have for everyone I connected with. Their staff is professional, knowledgable, patient, and willing to take whatever steps they can to assure quality customer service.With such a committment to bring transformative supplements to the market place AND also offer the most exceptional support, Better Way Health has been a huge blessing for me!
Response from Better Way HealthMar 30, 2022
Wow! Thank you for this 10-star review, Ellen! We're truly honored to be able to provide our customers with both transformational supplements like the Beta Glucan, as well as exceptional support! We're so grateful for you as well!
New C.
Watch out for this company. While they offer a 60 day money back guarantee they also offer a 100% Satisfaction Guarantee which in my case they refused to stand behind. I had 4 unopened bottles of their Beta Glucan 500 and they refused to give me a refund. My wife and I tried the product for two months and then we got Covid. While I understand that there are no supplements that will prevent illness, we felt like this product let us down. Will never buy from them again. UPDATE: BWH has agreed to refund me for the 4 unused and unopened bottles. That now makes me a satisfied customer. THANKS BWH
Response from Better Way HealthMar 29, 2022
Thank you for your feedback. We are deeply sorry you're unhappy with your experience. We do stand behind both our products and satisfaction guarantee. However, having placed your order 4 months ago (more than double our 60-Day Money Back Guarantee) our team did appropriately communicate about this policy. In this case, we will go ahead and make an exception and allow you to return your products for a full refund. We hope in the future you will give our Beta Glucan another shot and use it consistently to see the true benefits! Please let us know if there is anything else we can do for you. God bless.
Rose P.
Great company and great products! Rose from ADK’S
Response from Better Way HealthMar 30, 2022
This sounds like a win-win situation all around! Rose, when I read this, I could hear your voice with this greeting that it's Rose from the ADK's! It's always a pleasure serving you!
Loretta N.
Was very understanding on what I was trying to do and was willing to help.
Response from Better Way HealthMar 29, 2022
Hello Loretta. Thank you for sharing your feedback. It is great to hear that you were able to get the help you needed. It is always our pleasure to serve you. Thanks for choosing Better Way Health!
Sharlene
I just wanted to say how impressed my phone call was with Michelle was her name.She was very helpful very kind took her time with me I felt she really cared.I ordered the moisturizer and other products. I can't wait to try them thank you.
Response from Better Way HealthMar 29, 2022
We're so happy to hear of the great experience you had with our ACE Michelle! We love how helpful she is to our customers, and how much she truly cares! Thank you for providing us with the opportunity to serve you, Sharlene. We hope you love the Replenishment Cream as much as you love our customer service!
Heidi L.
Amazing store with friendly staff. I bought Beta Glucan, which is a fantastic product. I first saw it on an online platform and wanted to purchase because some of the feedback was positive and I thought it would be so good for me, and the supplements I also purchased were good. It's been a month since I bought it, and so far so good. Thank you very much. I'll place another order.
Response from Better Way HealthMar 31, 2022
Hello Heidi! Welcome to Better Way Health and thanks for sharing such an encouraging review, hopefully, it will inspire someone else to try Beta Glucan, just like another review inspired you. If you have any questions about your Beta Glucan, feel free to reach out, we are always here to serve you.
Christine P.
One of the best customer service department s I have ever experienced.
Response from Better Way HealthMar 24, 2022
What a wonderful, encouraging review, Christine. We love this feedback and are so happy to hear that you have received excellent care from Better Way Health. Thanks so much for sharing!