MICHAEL BEY C.
Extraordinary Customer Service
Customer Service and information
Response from Better Way HealthJun 28, 2023
Well, thank you, Michael! We aim to please! Thanks for being part of our family. It's an honor to serve you!

Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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MICHAEL BEY C.
Customer Service and information
Response from Better Way HealthJun 28, 2023
Well, thank you, Michael! We aim to please! Thanks for being part of our family. It's an honor to serve you!
Gwen M.
Great service. I like receiving texts about my order so that I can delay, change or cancel it.
Response from Better Way HealthJun 28, 2023
Excellent news! We love providing you with a heads-up on your next order so you can make any adjustments necessary. We're glad this is making everything operate smoothly for you! Thanks for being part of our family, Gwen!
Nancy N.
Great customer service always!
Response from Better Way HealthJun 27, 2023
Thank you for the 5-Star review, Nancy. It's always a pleasure to serve you at Better Way Health!
Trilisa O.
It was an unexpected pleasure to receive a call from Better Way Health. I really enjoyed my conversation with Zach. He gave me the background on Beta Glucan and the purity of the capsules, both inside and out. The information I learned was impressive and mirrors the quality I require in a supplement.
Response from Better Way HealthJun 27, 2023
Welcome to Better Way Health, Trilisa! We are happy to have you as a new member of our family. It sounds like you make a great connection with Zach. He is wonderful and he will be so blessed to see your review. We are always available to help with any questions or concerns, so feel free to reach out anytime!
Elizabeth R.
The staff, that I have spoken to were all very helpful. All my questions were answered to my satisfaction. They have an excellent team.
Response from Better Way HealthJun 26, 2023
We don't have a good team, we have the BEST team! And we are always ready to help. Thanks for reaching out Elizabeth, we are always honored to serve you.
Reginald
User friendly buying process, swift shipment, follow up upon receipt, and clear use directions
Response from Better Way HealthJun 26, 2023
Our goal is that you have a flawless online experience, and are happy to hear you're pleased with this! We're also here if you ever have any questions. We love talking with our customers and can be reached at 1-800-7467-7640. Welcome to our family, Reginald!
Linda S.
The customer service reps are amazing! Very helpful! Pleasant experience!
Response from Better Way HealthJun 26, 2023
We look forward to you having many more pleasant experiences with our ACES! Please reach out to us any time we may be of service. It's truly an honor to serve you! Welcome to our family, Linda!
Cheryl C.
Zach was incredibly knowledgeable, helpful and kind in assisting me with my subscription set up. I cannot compare the excellence of my experience with any other company that I have dealt with in such a long time. Thank you Zach and Better Way Health!
Response from Better Way HealthJun 26, 2023
Wow! What more could we ask for in a review? Thank you for sharing what we could consider a 10 Star Review, Cheryl! It truly been a pleasure serving you over the years. We're thankful to hear that your most recent experience with Zach is consistent with what you've experienced over the years. Our goal is for "Excellence Everywhere!" Thanks for letting us know we're on the right track with this!