BetterVet Reviews | Read Customer Reviews of bettervet.com

BetterVetReviews of bettervet.com

4.5221 reviews
Animal Health
60 Massachusetts Ave, Boston, Massachusetts

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BetterVet

About BetterVet

BetterVet operates on the principle that pet healthcare should be convenient, comprehensive, and compassionate. By offering mobile veterinary services, BetterVet eliminates the need for stressful trips to the veterinary clinic, making it easier for pets to receive the care they need in the comfort of their own home. Services offered by BetterVet typically include:Wellness Exams: Routine check-ups to assess the overall health of pets and to detect any potential health issues early.Vaccinations: Essential immunizations to protect pets from various diseases.Sick Visits: Consultations and treatments for pets experiencing illness or discomfort.Chronic Disease Management: Ongoing care for pets with chronic conditions such as diabetes, arthritis, or heart disease.End-of-Life Care: Compassionate euthanasia services in the privacy and comfort of the pet's home, allowing for a peaceful farewell.Diagnostic Services: Including blood work, urinalysis, and fecal tests, often with on-the-spot results due to mobile laboratory capabilities.Pharmacy and Prescription Services: Direct delivery of medications, making it convenient for pet owners to receive what their pets need promptly.Technology IntegrationBetterVet leverages technology to enhance its services and customer experience. This includes:Mobile App and Online Booking: An easy-to-use platform for scheduling appointments, accessing pet health records, and communicating with the veterinary team.Telehealth Services: Virtual consultations for pet owners seeking advice or follow-up care without the need for an in-person visit.Geographic ReachBetterVet started with a focus on serving specific areas but has been expanding its reach to cover more regions. The goal is to provide accessible mobile veterinary care to pet owners in various cities and towns, offering a convenient alternative to traditional veterinary clinics.The TeamBetterVet's team consists of licensed veterinarians and veterinary technicians who are passionate about ani

BetterVet (bettervet.com) has 221 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: bettervet.com
Website: bettervet.com
Category: Animal Health
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterVet reviews

221 approved reviews, newest moderated first

Ellen M.
Mar 15, 2024
Doctors in the patients homes.
The idea of doctors come to the patient territory is gives the patient and it's parent a lot of relaxation and confidence.. the doctor and his assistant attend the pets with care and with time that is necessary.. feels very calm and trustworthy. Great old invention. My doctor is great and very professional! Appreciate the service, recommend it!
Response from BetterVetMar 18, 2024
Hey Ellen, Thank you for such a positive review! We're thrilled to hear that the concept of veterinarians visiting pets in their own homes has brought both relaxation and confidence to you and your furry family member. It's our goal to provide care that's not only professional but also compassionate and tailored to each pet's needs, ensuring everyone involved feels calm and trustful. We're so glad your experience with your doctor and their assistant reflected our values of care, time, and trustworthiness. Hearing that you appreciate our service and would recommend it means the world to us. Thanks again for choosing BetterVet. We're here whenever you need us, ready to provide the same great service you've come to expect.
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Santiego G.
Mar 15, 2024
Great staff and easy scheduling
Great staff and easy scheduling. They were so great with my cats and made it as stress free as they could
Response from BetterVetMar 18, 2024
Hey Santiego, Thanks for your kind words! We're delighted to hear that our staff made your experience a positive one, especially in making the visit as stress-free as possible for your cats. 🐱💕 Easy scheduling and great care are what we aim for every time. If there's anything else we can do for your furry friends or if you have any questions, just let us know. We're here to help make your pet care experience smooth and comfortable.
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AJ
Mar 15, 2024
Ideal vet experience for my 3 cats.
I wasn’t sure how a home visit would go but it was ideal for our three cats. The doctor and assistant arrived exactly when they said they would, they carefully listened to our concerns and took the time to explain their philosophy behind their recommendations. Our cats were completely unphased by the experience. Just like having company over. A huge improvement from having to get all three into their carriers and deal with traffic and share waiting rooms dogs. The doctor followed up with care plans via emails and billing was a breeze. The only reason I’ll set foot in a clinic again is for an emergency.
Response from BetterVetMar 18, 2024
Hey AJ, We're thrilled to hear that your home visit with our team was the ideal experience for you and your three cats! It's fantastic to know they were completely at ease, making it just like having company over. That’s exactly the stress-free environment we aim to provide. 🏡🐱 We appreciate your recognition of our team's punctuality, attentive listening, and clear communication about our care philosophy. And we're glad the follow-up care plans and easy billing added to the positive experience. Thank you for sharing your thoughts, and we're here for you and your cats whenever you need us—minus the carriers, traffic, and waiting rooms!
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Constance S.
Mar 15, 2024
Absolutely a fabulous experience
Absolutely a fabulous experience; my Max had become fearful at the local veterinary office and BetterVet sent two amazing individuals Dr Wilson and Matty. They were able to get my boy at ease and he had 4 shots without being traumatized!!!❤️ I am so glad to have found BetterVet!
Response from BetterVetMar 18, 2024
Hey Constance, Hearing about your fabulous experience with Dr. Wilson, Matty, and Max truly warms our hearts! We're overjoyed that they could put Max at ease and handle his vaccinations without any trauma. Making vet visits comfortable and stress-free for both pets and their owners is what we strive for. ❤️ We're so glad you found BetterVet and shared this positive outcome with us. If there's anything more we can do for Max or if you have any questions, remember, we're just a message away. Thank you for trusting us with Max's care!
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Brian C.
Mar 14, 2024
The inter action between the doctor and…
The inter action between the doctor and my baby's was amazing great job
Response from BetterVetMar 18, 2024
Hey Brian, Thanks for letting us know about the amazing interaction between the doctor and your fur babies! We're thrilled to hear that you were happy with the care provided. Our team is passionate about making every visit as comfortable and positive as possible for both pets and their parents. 🌟 If there’s anything else we can do for your furry family or if you have any questions, just give us a shout. We’re here to help!
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Sharon R.
Mar 13, 2024
BetterVet did a great job with my cat…
BetterVet did a great job with my cat who hates veterinarians. When I’ve taken her into our brick and mortar vet even on gabapentin, and she still lungs at the vet and attacks them and can’t be thoroughly examined. The best we get is she gets her shots while the vet has to wear leather gloves to protect themselves. With BetterVet, she doesn’t get all stressed out, and they are the only ones who have been able to examine her without her being completely sedated. Communication was great both before and after visit. Vet and vet tech were both awesome and caring. I will definitely continue to use them for my kitty.
Response from BetterVetMar 18, 2024
Hey Sharon, We're so pleased to hear about your positive experience with BetterVet and how we were able to make a difference for your cat. It's a huge win for us to hear that she was less stressed and could be examined without the need for sedation. Our team is dedicated to providing compassionate care in a way that makes our furry patients feel safe and at ease. 🐾 Thank you for highlighting the great communication and the awesome, caring approach of both the vet and vet tech. We're here to support you and your kitty whenever you need us, and we look forward to continuing to provide the care she needs right in the comfort of your home.
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Amanda
Mar 12, 2024
Caring vet with convenient in home care
The vet and assistant were so caring to my animals. They were very flexible, knowledgeable and understanding. They showed kindness to my pets and knew how to best help them feel comfortable. They explained everything to me and answered any questions I had. My pets were so much more comfortable in our house than going to a vet!
Response from BetterVetMar 12, 2024
Dear Amanda, Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with our vet and assistant went well and that your pets felt comfortable. We truly appreciate your kind words and hope to see you and your pets again soon!
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Harri
Mar 11, 2024
Amazing care and consideration from our vet and vet tech
Both Dr. White and her assistant Brooke could not be more skilled at taking care of our Sparky as well as helping me to feel at ease. Better vet is a reliable service and they keep in touch with texts making it easier to know when they will arrive. Dr. White was a great help after Sparky had an operation encouraging me to contact her with any questions or concerns.
Response from BetterVetMar 11, 2024
Hey Harri, Thank you so much for your kind words! We're thrilled to hear that Dr. White and Brooke provided amazing care and consideration for Sparky, and that they were able to put you at ease during the visit. It’s always our goal to support not just our furry patients but their humans too. 🌈 We're happy that our communication via texts added to the convenience of our service, and it’s great to know that Dr. White was there for you post-operation with support and advice. Remember, we’re always here for Sparky and you, whether it’s for follow-up questions or anything else you might need. Thanks for choosing BetterVet and for trusting us with Sparky’s care.
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