BetterTan SwimReviews of bettertanswim.com

They are see-through! They photoshop very well model pictures in their page but it's literally see-through! On top sizes are not accurate! They run small!

Absolutely terrible customer service! Sizing is so far off it’s ridiculous. They will not exchange or return.

Terrible experience. Sizing is all off and when you try to exchange they won't let you.

I ordered a swimsuit from them in June… it is now December and haven’t received anything. I have dozens of emails asking for my money back and they won’t do anything about it. They STOLE over $100 from me this is ridiculous and the worst customer service I have ever experienced in my entire life.

This is a scam Horrible fabric and sizing. Poor customer to 0 service. I have been waiting 3 weeks for a shipping label and finally someone emailed me back and said " We're more than happy to assist you with the return, however, the cost of the return is expensive so we'd like to offer you a 50% refund of the price for the item you wish to return or a 50% store credit and you can use the items and you have as a gift to someone special during a special occasion or holiday season. This will save you from the hassle of returning the items received. If this option does not work for you, we can move forward with the return process and provide you with the return instructions. Please let us know what works best for you, and we'll make it happen" Best, Katrina It been 3 weeks and no reponse. I filed a disputer with my back and BBC and the Federal trade division. \ On Tue, Nov 5, 2024 at 9:47 AM

MINUS STARS ⬅️ (S), as in PLURAL!!! Worst company ever!! DO NOT BUY ANYTHING FROM THIS COMPANY, EVER!!!! Girl, don’t do it!!! Bought a bikini online on 04/10/2024. Currently it is the 30/10/2024. I still do not have my package. I have been in contact, via email, to a Katrina, who has reassured me (🙄) that it is definitely on the way, it had been delivered to the wrong address !but is definitely going to get to me now… I have asked for a refund three times. I have just advised I will take legal action if not refunded immediately. BETTERTAN IS NOT WORTH IT. Wish I had of seen these reviews BEFORE I ordered!

DO NOT BUY FROM THIS 'COMPANY'! I am an idiot. I did not do my due diligence before placing an order. They kept my suit and they kept my money. There are a couple of cases opened at the BBB to which they never responded and apparently, they have been known to sell your information to the dark web, there's comments on their social channels warning people. They don't respond to emails either. I'm not sure how this company is staying afloat, oh wait, from jerks like me. The company is owned by Ardoura LLC. If you bought the suit via an add on social media you can report it to the platform, I bought mine from their website directly, but I still reported it to Shopfy and you can too: http Hypertext transfer protocol secure and www dot shopify dotcom forward slash/ legal forward slash/ tools forward slash/ report-an-issue forward slash/ order-issue You do not need to have an account to report a merchant, although shopify doesn't make it obvious, I ended up creating a chat and that's where this information came from. The warehouse where they ship from is based out of Oregon, however, they are operating from overseas. It says the CEO's of this company are Antonio Antonov Genov and Anna Borisova Filcheva (if those are their real names). If you have been scammed by this company (this is the first time I've ever experienced anything like this), report them to the Better Business Bureau and the Federal Trade Commission. It's a sham I mean a shame.

SCAMMERS! They say that they have an easy return process, but they do NOT! I bought something on July 20th. I didn't receive the item until Aug 17th (almost a MONTH later). I went back and forth with them, trying to get an address to return the items for over 10 days, finally got an address on to send it to on Aug 25th which was to some place in BULGARIA. When to USPS on Aug 27th (paid OUT OF POCKET to return the items) and when I was there they couldn't really find the address but I got a tracking. It is now Sept 24th and it is still in "International Transit". I'm guessing it will never get there because they gave me a sham address because this is a scam company. Don't get anything from them. I luckily paid for everything through AMEX so they are dealing with the case so this company is screwed anyways... but don't waste your money.