BetterTan SwimReviews of bettertanswim.com

I ordered at the start of May, stating it would be delivered in about 2 weeks. It is now the middle of August and I have received nothing. You can't get a hold of anyone just a bot. They ignore my emails. I got scammed out of $100..

Shame on me for purchasing this. I used the measly 15% discount, when top arrived I didn’t like the way it fit. I can’t get my money back, only store credit due to the discount. Should not have bought in the first place. Buyer beware!

The swim suit is HUGE. I’m a zero/xs and there is no way the xs size would ever fit me. Size chart is wrong, and the ratings on their website are fake. Horrible customer service as well, tried to return and they will only offer store credit, don’t buy with a discount if you’re looking to just try it. Definitely don’t buy if you are petite!!!

Hey, so I bought a better tan bikini. I read the reviews, (on the site and tiktok I should’ve known better) and I saw that they were promoting what a tan would look like with a tan through bikini, which was basically nonexistent with no harsh tan lines. I can’t even write a review on their page. I was outside today, the UV was 9 it was 92° outside, suns out, winds blowing. I did 20 minutes on my front and 20 minutes on my back. I went back inside to go take a shower, and I had horrible tan lines from the bikini that was supposed to not give me harsh tan lines. I tried taking photos which you can’t kind of see them, but they’re worse than what the photos show you, it’s two different colors. It’s brown and a light olive. I’m so disappointed. It’s not like they’ll give me a refund on it. But I spent so much money. Over $100 after shipping, taxes, everything. For me to not tan through the bikini like they guys have promoted and shown through pictures of what a tan is supposed to look like after you wear the bikini. On top of that, I followed the size chart which I have talked to somebody about before. I followed the size chart and based off what they said, I would wear in their bikinis a large which is what I got. That was too tight on me and when I got it and obviously also can’t return it. I’m so utterly disappointed, I spent so much money on a bikini so I wouldn’t get harsh tan lines because I have a ball that I have to go to in a few months and i’m also possibly getting proposed to during that time. I did not want to wear a ball dress and have horrible tan lines on me, so I spent over $100 for bikini that was supposed to fix that problem, for it to work just like my regular bikini that I might’ve spent $15 on and give me those harsh tan lines.

Sizing chart is wrong, product does not tan as advertised leaving drastic tan lines, and see-through so can't even wear it in public. Complete waste of money. Return policy is trash as you still end up spending more money.

I would’ve given zero stars if I could! I initiated a refund with Better Tan Swim back in February 2025 and even returned the unwanted and unworn products as instructed, from Australia and out of my own pocket. It’s now May 2025 and I’ve had no response from them on issuing a refund. An absolute clown of a business run by gypsy scammers.

The Belize tan through swim suit was way too short in the torso...my breasts hung out! When I tried to return it I realized that I would have to send it back to somewhere in Eastern Europe which would cost me more than $20....However, I decided to return it anyway, but despite several emails, I never heard back from the company on how to return it. BEWARE OF BUYING ANYTHING FROM ABROAD!

I’d give minus 100 stars if I could. I deeply regret buying from them. I ordered a bikini top and bottom - both in size XL. When the package arrived, they had sent a top in size 2XL, so I immediately emailed them and asked for an exchange and attached a photo of the wrong size they had sent me. Over the next week I had to follow up twice before getting an answer telling me that returns are expensive, but they’d give me 50% off my next purchase. I just wanted them to exchange the item that they had sent me in error. Getting a reply from them is like pulling teeth. So far I am 4 weeks into this dispute, waiting providing a solution. I have reported them to both BBB and the FTC for fraud. Last email was a few days ago, where they sent me their return address and told me they’d be happy to issue a refund (the item I ordered is now out of stock) if I return the item at my own shipping cost expense. What the actual F??? They sent me the wrong item. How can I ever be the one who has to pay for their mistake? Do not ever ship with these scammers! Useless company!