BetterTan SwimReviews of bettertanswim.com

Response from BetterTan SwimJun 18, 2026

Thank you, Susanna! Cute design with supportive elastic — exactly the balance we aim for. 🧡

Response from BetterTan SwimApr 24, 2026

Hi Sunny, we’re sorry to hear this style didn’t meet your expectations. We understand how disappointing that must be, especially when it comes to quality and coverage. Please reach out to our support team at [email protected] with your order number so we can look into this further and assist you directly. Thank you for sharing your feedback. 💛

Response from BetterTan SwimApr 24, 2026

Hi Georgia, we’re sorry to hear the swimsuits didn’t work out for you. Please contact our support team at [email protected] with your order number and we’ll be happy to guide you through the return options. 💛

Response from BetterTan SwimApr 20, 2026

Hi Laura, we’re very sorry to hear this and that your experience has been frustrating. This is certainly not the experience we want for our customers. We would like to look into this properly and help resolve it for you. Please reply to our support team directly with your order number so we can review both the product concern and the return communication as quickly as possible.

Response from BetterTan SwimApr 16, 2026

Hi Jana, We’re really sorry to hear about your experience — this isn’t the standard we aim for. The issue you described with the order delay and lack of clear communication is concerning, and we’d like to resolve this for you as quickly as possible. Please reach out to our support team with your order details so we can investigate and provide a proper update or solution. We truly appreciate your patience and the chance to make this right.

Response from BetterTan SwimMar 23, 2026

Thank you for sharing your experience, April. We’re truly sorry to hear that the delivery timeline did not meet your expectations — we understand how important timely updates and communication are, and we regret any frustration this may have caused. After carefully reviewing your order, we can confirm that it was successfully delivered on March 18th via tracked shipping . While the order was fulfilled within our standard timeframe, we recognize that the overall experience may not have felt seamless from your perspective. Our team did reach out to provide support, and we remain fully available should you need any further assistance. At BetterTan, we are committed to delivering not only premium products, but also a level of service that reflects the same standard. Your feedback is taken seriously and helps us continue refining that experience. If your order has now arrived safely and met your expectations, we would genuinely appreciate you considering an update to your review to reflect the full experience. Warm regards, BetterTan Support Team

Response from BetterTan SwimFeb 25, 2026

Hi Renee, We’re really sorry to hear this was your experience — that’s absolutely not the standard we hold ourselves to. Our Flawless Stretch™ fabric is designed to provide supportive, natural compression and adapt beautifully to different body shapes without becoming see-through when worn in the correct size. If it appeared sheer, it may be a sizing or fit issue — and we would genuinely love the chance to make this right for you. Please reach out to our support team at [email protected] with your order number so we can look into this immediately and find a solution. Your confidence in our swimwear means everything to us, and we never want anyone to feel disappointed. We’re here to help. — Team BetterTan

Response from BetterTan SwimFeb 11, 2026

Hi Mikayla, we’re genuinely so sorry to read this. That’s absolutely not the experience we want anyone to have — especially with the quality of our pieces. A bikini arriving with seams coming apart is not acceptable, and we completely understand how frustrating that must have been. We also want to look into the customer service response you received, because this doesn’t reflect how we aim to handle quality concerns. Please email us at [email protected] with your order number (or send us a direct message), and we’ll personally review this and make it right. Thank you for bringing this to our attention — we truly appreciate the chance to fix it. — BetterTan Team