BetterTan SwimReviews of bettertanswim.com

If I could give zero stars I would. Would absolutely not buy again. This product feels cheap like it’s going to break any second. The plus size products, you can tell, were not made with plus sized bodies in mind. These brands need to start testing their products and all the sizes they offer on ALL sized bodies. My body is plus sized but i am tall, so I still hold a generally lean figure as to other people in my size who have more curves and it STILL doesn’t fit me. This brand is definitely not inclusive to all body shapes and sizes. Wish I never wasted my money on this product.

Purchased Tan-through Kastani Top | Ocean Bliss, Tan-through Aruba Bottom | Ocean Bliss. $110 I am extremely disappointed with the false advertisement. Swimsuit top string was not long enough to achieve advertised ”look”. Was emailing back for three weeks with customer service, until was finally sent a prepaid label I had to pay for myself which is $20. Check the return policy beforehand they do not offer free returns, even if the product is not as advertised like in my experience. Was even offered a full refund if I left a positive review!! I did not use the swimsuit, so could not test it out. In other “ real” customer reviews I did see and read that it is false advertisement, and DOES leave tan lines. I think I learned my lesson never buy random stuff on social media platforms.

I had an incredibly disappointing experience with BetterTanSwim.com. Their return policies are absolutely abysmal. I tried to return an item, and not only did no one respond to my inquiries in a timely manner, but when they finally did, they only offered a 50% refund. This is completely unacceptable! The product I received looked nothing like the pictures on their website and was of very low quality for the price. Their customer service is practically non-existent. I highly advise everyone to stay far, far away from this company. Save yourself the frustration and shop elsewhere. BetterTanSwim.com is not worth your time or money.

Unfortunately NOT working. Positive reviews must be paid as this is not working for tanning through. Very expensive mistake for me.

Absolutely terrible don’t waste your time and money. They offer no return option and they never reply back to you. They sent one misleading email after sending them 8 emails trying to get a refund. The swimsuits are all see through so you will never be able to wear them in public without showing everyone your goods. Terrible quality I minds well just be naked on the beach their bathing suit material is two see through materials sowed together. They don’t even have a phone number to call costumer service I will never use another company that doesn’t have a number to call. I wasted $200 on this crap if I could give the 0 stars I would.

The sizes are completely wrong and when you ask to return, they offer many things but never the full cost. They are not willing to pay for the return label, which is completely absurd since the cost of the return is higher than the item. Terrible company, terrible policies, they should not be selling online at all.

Yeah…. Like the other reviewers stated this site is absolutely unprofessional a complete scam. Copy and pasted from my email: “We're more than happy to assist you with the return, however, the cost of the return is expensive so we'd like to offer you a 50% refund of the price for the item you wish to return or a store credit of the equivalent amount and you can use the items you have as a gift to someone special during a special occasion or holiday season. This will save you from the hassle of returning the items received.” What??? I did check the return policy and it said nothing about a 50 percent refund only. They also sent me the wrong bottoms. They sent me a thong when I ordered cheeky bottoms and the front of it doesn’t even cover my whole crotch (I’m a size 2 for reference ). Compete waste of money. I’m so mad I didn’t check the site reviews before purchasing, which is something I usually do.

This company is such a scam. I paid $110 for a bathing suit that does not fit. In order to start a return you have to email somebody and wait a week till they get back to you. I was then offered a code to purchase my next bathing suit which was $40 off my next purchase. They said for me to “gift” the original bathing suit and purchase another at $70. I was not happy with this response, they followed up with an email stating to ship the return to Bulgaria to a random person at my expense. They did remind me that I have 30 days from receiving the bathing suit to return it so now I am already two weeks down. Just trying to communicate how to return the bathing suit. by the time this bathing suit gets to Bulgaria it will be over 30 days and I will be out all of the money. do not shop Better Tan Swim! The suit is cheap. Sizing is so far off! Update.. months later. Still waiting for my refund with 5-6 unanswered emails from this company. I’ll dispute this on my credit card as I see this is the only way.